트레저 아일랜드 호텔 앤 마리나(Treasure Bay Resort & Marina)

Our third time here and still the best value in Treasurer Island. Clean, nice free breakfast and a quick check in. Close to great restaurants and the beach across the street. Had a marina view.

I reserved a gulf view which was more expensive than a standard room. When I checked in the front desk said Trip.com booked a standard room and they didn’t have any gulf view rooms left. So they told me to contact Trip.com for refund on room.

Great: Loved the marina rooms. Beach was conveniently close across the street. Waffle House next door was great - staff very nice. Outdoor pool and hot tub were pristine and housekeeping cleaned very well. Not so great: 1. I was not aware of the $15/day parking fee until check in. Did not remember seeing it mentioned on ******* when I booked. 2. Young (teens/20s) housekeeper who spoke Spanish was fairly rude to us after we spoke Spanish to her to request something. We only spoke Spanish to her because the other housekeeper did not understand English and gave us the wrong item initially. We did our best to remedy the communication problem but got rudeness in return.

The hotel was clean and in good walking distance to the beach and area entertainment/restaurants. The rooftop bar was nice, but way over priced. The hotel overcharged me and added in extra taxes from the original price and refused to explain the extra cost or reimburse. Then they charged me an additional $107.00 for not turning my room keys in, which I did and explained to them the exact time and front desk employee I had turned them in to.

Check in guy was very nice as was MOST of the front desk staff. One front desk gal had an excuse for everything. Location was perfect. Room had everything we needed but had an odor when we arrived. Had to buy some fabreze. Elevator was out the whole week we were there so we had to haul our things up to the 2nd floor. Cleaning staff was not friendly at all. Wouldn't even speak when we said hello to them.

We were not as impressed this 2nd time at this property. The breakfast is no linger available and the elevator was out of order the the entire week. We were on the 3rd floor, staff offered no assistance. This elderly couple had to lug their 4 bags up to floors. However the next day Amanda came to our aid, had us moved to the ground level and assisted with our bags. She saved the day and our holiday.

The hotel was clean and in good shape. The only thing I found wrong were several dogs that were barking and the elevator was broken.

Nice view of bayside and close to walk to beach. The area has beautiful views and within walking distance of restaurants. There was a birthday party in the upstairs area so they weren’t serving dinner but the staff was very friendly and helpful with telling us about other places to eat.

TOWING-- AINT PLAYING-PUT PARKING PASS VISIBLE ON DASH. They go by Parking Pass, not Car plate. Paid for 3 nights parking, drove car, forgot to put Pass back on dash.