인기 트래비스 카운티 알로프트 호텔

오스틴(오크힐)에 위치한 알로프트 오스틴 사우스웨스트에 머무실 경우 차로 10분 정도 이동하면 사우스 콩그레스 애비뉴 및 질커 파크에 가실 수 있습니다. 이 호텔에서 텍사스 오스틴 대학교까지는 13.7km 떨어져 있으며, 12.2km 거리에는 식스스 스트리트도 있습니다.야외 수영장 같은 레크리에이션 시설 외에 무료 무선 인터넷, TV(공용 구역) 등의 기타 편의 시설/서비스를 이용하실 수 있습니다.알로프트 오스틴 사우스웨스트의 숙박 고객을 위해 서비스를 제공하는 레스토랑에서 맛있는 식사를 즐겨보세요. 스낵바/델리도 있어 편리하게 이용하실 수 있습니다. 바/라운지에서는 좋아하는 음료를 마시며 갈증을 해소하실 수 있어요. 아침 식사(주문 요리)를 매일 06:30 ~ 10:00에 유료로 이용하실 수 있습니다.대표적인 편의 시설과 서비스로는 컴퓨터 스테이션, 간편 체크인, 간편 체크아웃 등이 있습니다. 시설 내에서 무료 셀프 주차 이용이 가능합니다.에어컨이 설치된 140개의 객실에는 스마트 TV도 갖추어져 있어 편하게 머무실 수 있습니다. 필로우탑 침대에는 오리/거위털 이불도 갖추어져 있습니다. 무료 무선 인터넷을 이용하실 수 있으며 위성 채널 프로그램도 구비되어 있어 지루하지 않게 시간을 보내실 수 있습니다. 부분 개방식 욕실에는 무료 세면용품 및 헤어드라이어도 갖추어져 있습니다.

전망이 매우 좋고, 특히 밤에 창문 밖의 조명이 매우 기분이 좋습니다. 방은 깨끗하고 깔끔하며 조금 작지만 전망이 좋습니다. 이것은 중요하지 않습니다.

The staff was super accommodating &’ great at fixing my issue there is construction going on near the hotel so I had a few issues with sleeping the night prior, but they were able to switch me over to a better room location on the other side of the hotel . The associate who checked me in was Maliah she had a very warm welcoming &’ was super responsive throughout my stay .The hotel overall is a Great social scene many areas in the lobby for gathering and social .

Terrible customer service, gave the hotel and Marriott multiple chances to make this right and despite corporate saying multiple times they would, they didn’t and I’m a Bonvoy Titanium. I requested a late checkout and reserved a 2:30 PM Airport Shuttle. I returned to my room at 1:45PM and when to the front desk and checked out at 2:15PM, handing the front desk clerk my key and giving my room #. I then sat around in the deserted lobby for 15 minutes, occasionally getting up and walking to door to look for the shuttle. At 2:30 I was at the door looking for the shuttle when the desk clerk called my last name and asked if it was me. I replied yes and was told the shuttle left without me because they knocked on my door and called my room and I wasn’t there and would have to wait until 3PM for the next shuttle. I asked how I missed it since I had been in the lobby 15 minutes early and was then told it never actually came back to the hotel from the airport because sometimes people don’t show up or forget they made a reservation and I didn’t answer my room phone or knock so they assumed I was a no show. I told the desk clerk I had been in my room from 1:45pm and reminded her I checked out at 2:15pm handing her my key, and asked why didn’t she tell me then? She then asked again why I didn’t answer my room phone/knock and told me I would have to wait until 3pm. Reminded me of the Seinfeld episode where the customer agent is told she does not know the meaning of a reservation and how to hold a reservation! I couldn’t wait until 3pm and took an Uber. No way to contact hotel management directly to request reimbursement of my $12.85 Uber fare so contacted Bonvoy customer service online and made the request. Was sent an email stating the hotel’s accounting department would contact me in 3-5 business days. Never happened and sent multiple follow ups online and no reply. Finally called the Titanium desk and asked what was going on, no apologies or explanations on why the hotel never contacted me and why my follow ups were ignored but they were able to pull up the initial correspondence in the system and after a long wait told me the Uber fare would be refunded which as far as I can tell, never happened despite the call occurring over a month ago.

직원들은 체크인하고 매우 쉽게 체크 아웃했습니다. 수영장은 훌륭했습니다. 외부 온도가 100 도이므로 온수 욕조를 확인하지 않았습니다. 나는 W XYZ 바를 좋아했다! 날개는 맛있었습니다! 음료는 맛있고 합리적인 가격이었습니다. 술 취한 불법 손님의 취급에 신속하고 유능한 태도로 바비큐, 바시, 일요일 오후 관리 및 직원을 특히 칭찬하고 싶습니다. 서비스는 너무 좋아서 다른 체류를 위해 돌아올 것입니다!

We stayed here for the US Grand Prix at Circuit Of The Americas. Location was very good for this as the circuit was only a 15 minute drive away. Having said that I’m not sure how suitable it is if your main purpose is seeing downtown or the SoCo areas. We ourselves checked into a different hotel after the race weekend in the downtown area for this reason. The rooms are spacious, modern and well appointed, can’t really fault them especially for the price point. The only slight issue would be the noise from the highway/freeway and its many flyovers that surround the hotel. It wasn’t horrendous and didn’t impact our sleep but it was noticeable. Having said that I believe this is something you would have to deal with at nearly any hotel of this type. Lastly I must say a huge thank you to Chelsea on the front desk who we had been in contact with prior to our stay about a delivery we had scheduled to the hotel. She was nothing but helpful and the service that we received from her prior to our stay and during our stay was the best we have ever received. Can’t thank her enough.