코스탈 인 & 스위트 - 윌밍턴, NC(Coastal Inn & Suites)

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Nice place to stay when you come to town

The front desk lady was very nice. The place itself is a little run down. Strong smell of cigarettes throughout the property. Inside the room was ok. It is cheaper then most around so that is a plus. There is much worse out there.

didn't even stay here because the man checking me in made me so uncomfortable and had me follow him to multiple rooms telling me that they smelled awful so he could spray air freshener in each room

They really went the extra mile to make me feel cared for. I’m a travel nurse wooing by shift. I woke up to find a towel folded against the bottom of my room door to help block any stray sounds!

Friendly, easy to check in. Instructions on website were different from actual check in, but the real process was easier than the instructions online

Best customer service I’ve had in a while. Great lady at the desk and the guy that was around always ask if I needed anything and very professional unlike some hotels I have stayed in. I stay in hotels 300 plus nights a year

Vintage weathered comes to mind as a description of this facility. Carpets are stained, fixtures are stained and bath needs updated. Bed was comfortable and thankfully clean.

To start, the bathroom light was out and the lobby was closed. Second, the people in the next room had their TV blasting until 2 am and I did not sleep after driving 12 hours. Third, my room smelled of urine when I walked in. Lastly, the bed was hard as a rock. I have asked for a refund and was told to contact ******* and they tried calling the hotel and no one is answering.