Rixos Premium Bodrum

I am writing to formally express my appreciation for the exceptional experience I recently enjoyed at Rixos Premium Bodrum in Turkey. My stay was marked by several noteworthy aspects: 1) The culinary offerings were truly exceptional, boasting a diverse array of delectable options available throughout the day. 2) I had the privilege of staying in one of the newly renovated rooms, which featured modern decor and offered breathtaking panoramic views of the surroundings. 3) The private beach, a veritable gem, left a lasting impression with its stunning beauty and the added convenience of bar service facilitated through QR codes. 4) The attentive and proficient staff, proficient in English, contributed significantly to the overall enjoyment of my stay. 5) While my experience was overwhelmingly positive, it is worth noting that the entertainment options, particularly the availability of live music, could benefit from improvement, as the only available entertainment occurred at 9:30 PM. In summation, I am delighted with my stay at Rixos Premium Bodrum and have every intention of returning in the future. The exceptional food, the newly renovated rooms, the captivating private beach, and the attentive staff all combined to make my stay truly memorable.

Zero hospitality! Their guest relations is horrible. I got sick during the trip and had to go to hospital. Nobody even asked what happened to me and if they can do anything for me. On our last day, we have requested more time at the room as I had Covid and was sleeping all day. They have extended for 2 hours and rest of the time we were with the rest of the guests freely moving in the hotel. To sum, it is super unfortunate that this natural beauty is in the handa of such uncapable guest relations.

"We especially thank the hotel staff for being friendly and helpful, and we extend our gratitude to Ozan, the assistant guest relations manager. We have stayed at other Rixos hotels before, but this was our first visit here, and we were impressed by everything, particularly the hotel's natural beauty and amenities. We will definitely be coming back again and highly recommend it."

Amazing property but the good things stop there. The Ultra all inclusive is limited to 1/2 restaurants that don’t change menu. The breakfast menu is identical to almost 80% every day. Than we talk about service. My room ac was not working , they could repair it for 48hrs. And when asked be compensated in some manner for staying in a warm room without ac for 1 night. There ans was its against company policy to compensate for any short coming of the hotel. My pastries had pebble. They said just sorry and walked away. If only they could look with a human heart and brain instead of hiding behind policies which are against guest . Do something about food. This could be an amazing place.

Bu sene ikinci gelişimiz ve yine çok memnun kaldık. Yemekler harika ve servis de süper. Hamza bey ve Firuza hanım a ayrıca teşekkür ederiz. Sadece a la carte restoranlardan kapalı olduğu için faydalanamadığımiz için üzgünüz. Tam tamiyla güzel bir tatil yapmak için çok doğru bir seçim.

The hotel facilities were impeccable, the staff were extremely kind and helpful all the time. The quality of the restaurants and food was great, we really enjoyed L’Olivio restaurant. Would definitely recommend and we will be returning again next year! :)

The vacation was great for my family. It was the best hotel we have every been. There is everything you need: best food, Bleach, own island and beat views! The hotel service is at top notch! The Rixy club for babies gives everything babies may need: fun & taking care! Also waterpark for kids is marvellous! And the sunsets.... They are the best!

It is amazing, thank you for the stay! We will definitely come back with friends and will enjoy the stay with them. Thank you very much! I want also recommend it to my family. Wishing you all the best. Champaigne and crew were great, thank you once more!

fantastic resort, beautiful scenery , delicious food. In spa services are extremely expensive compared to many resorts around the world. there are lots and lots and lots of steps , 170 steps from the breakfast room to our room up hill, so not for everyone, we didn't mind it as it was good to burn the calories. the beach and the pier are stunning. the customer service is phenomenal from reception to beach staff. the variety of food is excellent. Godiva cafe has delicious sweets/ coffee.