Sun Club El Dorado - All Inclusive

Firstly this is NOT a hotel. It is an All Inclusive complex….I’d compare it to Butlins or a Pontins holiday complex here in the Uk. Booked an economy room….approximately 9” x9ft….and the bathroom is tiny, my pantry at home is bigger. Sitting on the loo, my knees literally touched the wall, you have to practically step over the toilet to get out of the shower. Two single beds, a TV on the wall, and a small desk. If your two pensioner ( young ones) adults as, we were, you’re going to struggle. We eventually managed to find our room around 2am, after booking in at the main reception. The lady that booked us in made me feel like a pupil at infant school. Told us how to get to our room in a very derogatory way, asked me if I was listening…….I was not amused at her tone of voice . The long path and concrete steps were barely lit up, about 20 minutes down hill, broken unsafe pathways. And very unsettling for us both. This is an old complex, around 30 years old. Needs a lot of money spent on it, Pathways , concrete steps broken, and cracked. However, if you’re a young couple, with family, and all you want to do is sit by the pool with your kids, it’s perfect. There are two shops, Three pools, one restaurant, with three sittings. You have to purchase a plastic cup , one per person, €1 , when you book in. If you want a drink at any of the bars, you need the plastic cup. The only place you don’t need the plastic cup is the restaurant. The food a basic, and the same every night, just mixed up. Pork or chicken, salami ham meatballs and fish. Salads, pasta…remember this is only a two star. So don’t expect to much. You cannot get food at any of the bars. Only drinks. Tea and coffee is only served in cups and saucers at breakfast. You can get hot drinks at the bars by the pool, but you have to use your plastic cup. My hubby upgraded our room to a beautiful bungalow the next morning, at an extra cost. The bungalow was spacious, sea views, with a veranda , and very clean. And was similar to the photos he had seen on the very misleading website. But still very hilly, and lots of concrete steps, and lots of areas cordoned off. I really struggled with the steep inclines. If you have even the slightest disability this place is defiant not suitable. There are buses to the seaside , about every half and hour, and takes roughly 45 mins. Getting a return bus is a bit of a nightmare, we ended up getting taxis. There is a lovely lady called Shirley, who works for side tours in reception almost every hour of every day. There are trips arranged , but she’s also full of info about how to get to different areas, what buses to get, timetables ect. She is a lovely lady, and very understanding to our needs. Although she took a lot of stick from people complaining, But she worked hard and did her very best. I think Shirley deserves a medal to be honest.

Just got back from here this morning. 16th May. Had 10 days out there. Its a lovely place for the money you pay. The only one thing I see as I very very big red flag is the mens toilet. No secondary door so when little girls go to the toilet they are exposed to men using the urinal witch in my eyes is wrong on every leavl. No little girl should be exposed to this kind of thing. They need secondary doors so this cant happen. Apart from that one thing it's a great place. Easy bus ride to arsenal an palma Safe are all friendly. Our basic bedroom done its job an was clean. Great time had all round. Thank you sun club El Dorado 👍

The reviews changed to poor after we had booked. Most people were very critical of the place. We didn't know what to expect. At check in a "drunk" was walking up and down cursing the place telling us to leave (along with a lot of swear words). The receptionists were pleasant considering what they had to contend with. Our cabin was a bit like Butlins, 2 beds a bathroom and a small cupboard for wardrobe, a set of drawers, bedside tables and a sofa and coffee table. Basic and in need of a bit of a refurbish. Food was what you can expect from a Spanish all inclusive. You do get what you pay for. Serve your self food, with wine/beer/soft drinks/water all on tap. Mixture of some English and Spanish food, odd to find sprouts for breakfast but hey ho! saw some eating them. We certainly didn't go hungry but may be repetitive if you are there for 2 weeks. . The pool down by the cliffs was rather rowdy and had lots of children. Sunbeds chairs, and the main bar, along with a quiet room with armchairs. The middle pool was more for adults, sunbeds, chairs, a bar serving pizza when restaurant was closed, The pool at the top of the hill was large for both adults and children but we didn't go there as the sunbeds didn't allow you to alter the backrest. Bar men provide lovely cocktails but be aware they are free with the alcohol. Reception can order you a taxi to Palma. No shops around but someone said there was a Pizza place not far away they ate there. (not quite sure why) Shop on site but limited items, nothing pharmaceutical so take your own. My friend had a few mozzy bites and someone going home left her their antihistamine. On the whole a cheap holiday in the sun.