호텔 빌리지 몬타나

Great location, nice room and a good restaurant.

Sorry its a bit of a long one. I booked the holiday and then looked through the reviews. TBH I was slightly worried as there seemed to be a lot of negative review mainly around the food and food service. Arrival. We drove and I had pre booked parking at the hotel. Check in was very easy and very welcoming. The parking was much better than I was expecting. I have a big car so I was worried about the size of the parking bays but they are much bigger than we have experienced in the past. The Room . We opted for the standard room. It was much bigger than we were expecting with loads of storage and we had a great view of the mountain and the pool. It is ski in and ski out but when we went there was a bit of a up hill hike to take advantage of the short ski down into the resort. The Food and Food Service. We were on the half board package. You have a choice of options. The hotel option was great. The food was much better than I was expecting and the service was good. Breakfast was very nice There did seem to be a bit of a rush to get you in and done as quick as possible but I am guessing this is because they have 2 sittings. One of our meals was served to us one of the days completely cold almost straight out of the fridge. We then realised this was going to be popped straight into the microwave and re served to us. It was. We also tried the LePlace Option. I wasn't so keen on the starter options that were offered as part of the half board package so I opted to upgrade to the croquet potatoes (very nice) but when my wife's main arrived the lasagne it was burnt to a crisp almost solid. When we questioned it they said everyone complains about the lasagne so they said they would remove the cost of my starter from the bill. We also tried the upgrade option for 15 euros a head. It was okay but I could not really see the difference from the standard menu to the upgrade although the service was a bit more attentive. A couple of bits that I need to point out. They didn't remove the starters from my bill at Leplace. we checked a couple of days later and we had to ask at the hotel reception and they removed them from my bill. We had read a report that someone had something stolen from there room. We are very careful about leaving stuff laying around in our room but we had decided to go to the village for a coffee so my wife placed some money in her jacket. We went to the spa before we left for a quick swim and sauna. when we returned to the room we got ready and my wife put her coat on and checked the pocket and 60 Euros had gone. We did report this to reception and they promised to speak to the manager. I understand that this is very difficult to prove so we have written this off as a learning experience but it was really upsetting to think that someone had gone through our stuff.. The receptionist was great she removed the 60 Euro charge from our bill for the food upgrade. Would we stay here again. Definitely We were due to leave the day over a metre

I first stayed at the Village Montana in 2003 and this year was my 5th visit. This hotel used to be a quality establishment with excellent food and service. I will not be going back after this year. Everything about the hotel has deteriorated and it should no longer be able to call itself 4 star. In particular the food and service in the main restaurant was terrible. Often cold, flavourless, poor quality meat and fish, cheese pre-cut in the afternoon so that by 9pm it was dry and inedible, if there was any left; industrial desserts instead of previously homemade produce. The staff are not hotel trained - they are generally disinterested and seem to be have been told that their main objective is to close the restaurant as early as possible and prepare it for breakfast, at the expense of guests still eating their dinner - to the extent they are hoovering around you. The quality of breakfast is poor. Often a long wait for the coffee machine. No fresh baguette in a French hotel! We were told that it was because people make sandwiches - at these prices you should let them. Or at least provide them on request. Instead there was poor quality pre-cut rubbish. The 2 main bar staff were rude and unhelpful. They rarely take drink orders from your table and are generally disinterested. This is a missed opportunity. We had problems with our bedroom for which they did offer compensation - but we'd rather have had a good experience instead of money back. There were dirty plates and glasses left in the corridor every day, sometimes the same ones for 3 days - we had to ask at reception every day to get them cleared, with varying degrees of success. The spa is OK - although the main shower seems to be constantly out of order, and the pool is not heated to the correct temperature. The directrice hides in her office when she should be out on the floor dealing with customers and their many complaints! On the plus side - the location is excellent, the Chaumiere Savoyarde restaurant is still good, Arthur on reception was charming and Tignes is a great resort. But next time I come to Tignes I will be staying somewhere else.

Cleaners took my Airpods Pro from my room - told the hotel and they said that they would investigate and keep me updated. Many times they have said they would call/email me, but they still won't even after I have chased them many times. It seems as if they don't care and are hoping that I would forget about it. The hotel itself is good but there were a few things that could have been better: - outdoor heated pool is advertised as 30c, which is it definitely was not. it was rather cold which is really disappointing - hot tub was not hot at all. - breakfast food was ok but not hot. - spa/pool closed at 19:45 which seemed a bit early.

The hotel was great! Great location, comfortable. A couple of short comings: 1. VERY confusing layout. It would be a good idea to have better signage to reach the ski shop, locker areas. 2. The SPA could use a hotter tub, outdoor pool. The Dining experience was very good. A particular rave review for the staff! ...especially Emma! She was SO nice, efficient, and wonderful to have as an ambassador to the Hotel!

March 25 stay via CrystalSki and a Sunday changeover to miss the traffic coming up from Chamberey saw us staying here. We had a 2nd floor room overlooking the restaurant terrace and pool with a balcony (comfort room with a view on the hotel website). Despite being just over the restaurant it was good and quiet and had a great view of the mountains. Like most ski resort rooms it was a little on the compact side but not excessively so. Cupboard space was plentiful but one annoyance is that the wardrobes are in the passage between the bunks and main bedroom so if they open and in use, the passage is blocked! Overall the room was really good, bed comfy, standard rubbish euro pillows but crucially, no control over the temperature. We were absolutely sweltering for the first few nights and ended up having to leave the patio door open overnight to get a decent nights sleep. Not exactly 'Green' when you're wasting huge amounts of electricity but there was no other option if we wanted sleep! We had half board and the food was great. Breakfast was plentiful, the restaurant big enough that we had no trouble getting a table. Food quality and selection was more than adequate. Dinner was a set menu for half board with 2x options on starters, and 2x mains, an impressive self serve cheeseboard and the same with dessert. Good job we're up in the mountains burning calories! The food was excellent, the service too. All the staff are friendly and efficient throughout. Facilities wise, the ski room is good, lockers could be a bit more secure and the door is wedged open all the time so security not the best. Then again, this is Tignes, not the Bronx so maybe no need to worry. The lockers have blow heaters for boots and gloves which was a nice touch and a help given the melting snow. The hotel is definitely ski in/out but snowboarders will need to walk about 30m to get a run up to make the Almes lift without taking a foot out. To make the Palafour is a bigger walk back up to the main run (and longer/harder than walking from Almes to Palafour TBH). The Spa is pretty good with 2x Saunas at different temps and a steam room. When we were there, the main shower by the Saunas as broken the entire time so just the ones in the changing rooms and a couple by the jacuzzi and outside pool. The outdoor pool was basically too cold to stay in for long but a good way to cool down post sauna. We didn't get a massage as they were considerably more expensive than elsewhere in town.. The bar and lounge area is enormous! You'll always find a seat/sofa and we were often able to sit by the log fire. Drinks are extensive and very well made with Brasserie Mont Blanc on tap (4x brews) plus a good cocktail menu and wine list. Overall a great experience and one I'd recommend highly but noting that there are some areas that weren't as good as could reasonably be expected, particularly the poor sleep due to being cooked by the uncontrollable heating!