크라운 플라자 포틀랜드 - 레이크 오스위고(Crowne Plaza Portland-Lake Oswego)

房間還不錯，但是睡不了一個成年人，房間很乾凈，服務也很好，據説波特蘭市區很不安全，但是酒店周圍很安全

Everything was fantastic. The rooms were clean and spacious and loved that there was a outdoor balcony.The Staff and their hospitality was above and beyond.The woman in the front desk, Daniel and Mark were are so kind and efficient. I also loved that the crown plaza is near so many local restaurants and business.

only 1 small bottle of conditioner and shampoo for a two night stay; desk chair lever to raise chair was broken; tried to call hotel during the day to let them know this and was on hold for over 5 minutes before I gave up

I am a very loyal Crowne Plaza repeat guest. It’s my favorite place to stay in the Portland area! However, I was very disappointed to find out upon arrival that the pool/hot tub was under construction. Had I known, I would’ve booked something closer to the event I was attending. When I expressed my frustration that it wasn’t disclosed during the booking process, there was no effort to offer an upgrade, complimentary drink at the bar, etc.

I reserved a King size hed room and upon arrival all they had was double bed room. Why would hotel even have double beds? At least Queens should be minimal

Overall, we have always enjoyed our stay here. There is always easy parking. Close to all our favorite shopping centers. The staff has been very nice and helpful. But this last stay we were a little disappointed. It was not advertised that the pool and jacuzzi were under remodel. We were really looking forward to those features after spending the whole day shopping.

It was crazy week with snow storms and power outage for this area. Despite being so crazy busy, the starts took extra steps to make sure everyone felt welcomed and safe. The room was great, spacious and clean and common area was kept sparkly clean at all time.

Hotel needs upgrade, things look old and worn. Refrigerator didn’t work. The staff was great, they were the best part and made the stay ok.

The room sheets did not changed accordingly. With arrival the sheets had a lot of hair