What_I_saw_there
2023년 8월 23일
Not recommended- 23/08/2023 I had called up the reservation for Treebo good land Trivandrum and agent named Reshmi responded. I wanted book for 3 guests, we were a family coming over to attend a wedding. The response was hostile, seemed very unprofessional. She garunteed I would receive a confirmation ober email and whatsapp which never arrived. It was a last minute booking for the same day and I had called from abroad. The first impression feels so insecure and hotel expects us to feel cared for during the stay. I'm expecting to hear back. This is the reason why people starts depending more on online booking platforms over direct channels. Zero hospitality, the agent was hardwired to say no all requests.
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