I dont know, what should I say.. Definately its a great hotel but my experience was not great.... I have booked a dinner date in courtyard pavilion with my wife for her birthday through Swiggy by paying some amount too. But there service is not at par of any 5 star hotel, I called them repeatedly, but no one picked up the call, I was calling them for making some extra arrangement for the birthday..But no one has picked the phone, luckily I booked at Vivanta too, and they confirmed the booking 4 days before and when I called them today, they instantly responded and made all the arrangements, great service and hospitality. Very bad impression of Courtyard Navi Mumbai.
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