홀리데이 인 익스프레스 호텔 & 스위트 텍사스 시티, IHG 호텔(Holiday Inn Express & Suites Texas City)

工作人員服務態度非常好

Все отлично

Very clean property and room. Staff went out of the way to get us a roof after telling them we couldn’t check in at 3 has to be before. They accommodated us by finding a room for us. Would recommend this Hotel anytime!!

It was a lot of loud music outside a lot of bikers ribbing up their motors all night long and plan their music all night i left Saturday night because of the loud music

Good experience overall - staff were very friendly and helpful and everything was very clean. We just seemed to get the room that needed a bunch of things fixed - phone didn’t work, sliding shower doors were broken so there was barely enough room to squeeze through the opening to get into the shower, sink faucet leaked water all over the counter every time it was used, toilet flush handle had to be pushed back up every time you flushed so it wouldn’t keep running, outlets on the wall under the TV didn’t work, and one of the can lights in the ceiling by the window flickered constantly when it was on. It was also a little surprising that during our 3-night stay, the cleaning staff didn’t really do much to our room other than empty the trash and replace a couple used towels & rags that we used on the first day. The breakfasts were great though, so thank you for that!

Already upon arrival (check in) there was a strange smell. This unbearable, damp, musty smell in the room was even worse and almost unbearable. Accordingly, it was a very bad night with no sleep. The next day when we checked out there was apparently a temporary worker on duty because she didn't respond to our complaint about the smell at all and then didn't even say good bye when we left.

This hotel was perfect for our 2 night stay. Staff was so friendly and welcoming. The hotel was clean, quiet, and comfortable.

The staff is wonderful. All of them were helpful and very friendly. The room smelled a little musty, but we would stay again.

We stay at this location every time we cruise. It is very convenient on our way to Galveston. The complimentary breakfast is always good and the staff is friendly. We highly recommend this property to our friends and family.