카야 팔라조 스키 & 마운틴 리조트

The service was top notch, and the staff were great. Our host Edip was very welcoming and spoke English well, made us feel at home. The servers were always helpful such as Ozge, Younes and Fekrat. The kids ski instructors were great with the kids as they helped them learn ski in two days including Mustafa, Mat. Etunch, the manager of the ski instructors was a great communicator with us and the kids. Definitely a great resort to visit.

The Kaya Palazzo experience exceeded our expectations. The hotel boasts a high standard of design, and the level of service provided is truly exceptional. Notably, the skiing experience was not only great but also incredibly fun and rewarding. I'd like to emphasize the outstanding contribution of one key member of the Kaya Palazzo team, Ms. Eda Osmanağaoğlu , who works at the Guest Relation Desk. Her constant smile and willingness to go the extra mile significantly enhanced our stay, ensuring it was as pleasant as possible. Eda's warm and attentive demeanor made our family feel exceptionally welcome. Due to her friendliness and dedication, we not only plan to return to Kaya Palazzo Ski and Mountain but also look forward to exploring other Kaya Hotels in the future.

Its was a fanatic trip and amazing resort eith high services I really recommend the place and i need to thanks Mr Hurkan for his warm hospitality and team, we had issues due to snow we get Stock in on our way and Hurkan and hotel team really been helpful.