엘 민자 호텔(El Minzah Hotel)

They are very good, but the rooms and air is old. They need to improve now, because its not matter how long you are there, what matters how well your property is.

It’s a very nice historic building in a great location. Breakfast is great and the diner with the live music is fantastic! The elevator configuration is a disaster, so either you’re too patient or you end up taking the stairs like we did everytime.

What a wonderful experience! A beautiful old hotel with exceptional staff. Everyone we encountered was a delight. I can’t wait to go back

Beautiful space with excellent customer service. The best hotel I stayed in while in Morocco. I would happily return.

The property was rated as 5* It is not. Its old and needs modernising. It was clean, but we had to ask twice for towels when we arrived. The toiletries would be good for the older gentleman. The staff do not understand simple English. The rooms are very noisy.

Excellent location in town, near to cafes, shops and the Old Medina. Historic property with great ambiance. Great room with a lovely view of the Bay and Spain. Extremely good breakfast! Very copious, with a variety of hot dishes. Lunch service in the Bar was not up to standard. The lock on our room door was broken and the door made a terrible noise when opening. Housekeeping / maintenance staff were oblivious to the problem so it was not repaired during our stay.

We selected El Minzah as a nice hotel with multi-lingual staff to ease any concerns about communication when making travel arrangements and help during our visit. We checked in and were told our room was upgraded to a suite- great! The room had a welcome platter of fruit and sweets- and the room was huge and looked nice. It was quickly clear just how little English the staff spoke. The hotel was once grand, but now is really dated. Beds and linens were comfortable, but odd things happened. They took the bathrobes and glasses away and didn’t replace them. Staff didn’t understand my repeated requests. They stopped leaving us a complimentary bottle of water after day 2 insisting that we have to pay. The bidet leaked water all over the floor that the staff didn’t mop up. The bar was listed as a great place to have a drink- but that was hit and miss as well. The wine room dinner was surprisingly good, but again, the room looks like it has been gathering dust for years and needs an update.

Property is old and needs renovation by all means. Bathroom wash handles were broken, toilet was abused Spa is dirty and no amenities Very bad experience Will not repeat

This was possibly the nicest hotel we've ever stayed in with the incredible harbor views, great restaurant onsite, and fantastic staff. It also boasts wonderful amenities like an indoor pool, currency exchange, and of course, Caids Bar which was the inspiration for Rick's American Café in Casablanca. It is located directly across the street from the French embassy and the medina and Grand Socco are a quarter mile walk away. We will definitely be staying here again.