Home2 Suites by Hilton Miami Doral West Airport

After traveling all day and arriving at 4:00 PM at the hotel, we were told our room wasn’t ready because it hadn’t been cleaned. Check-in was supposed to be at 3:00. We waited over an hour with two small children in the lobby with all our luggage. I had to stand in line 3 different times for any updates at all. Rafael, working the front desk, felt no need to apologize or show any kind of empathy for the situation. We finally got a key at 5:00 in the afternoon with no apologies. We were not the only people waiting for a room either. Multiple families were in the same boat. Save yourself the stress and book anywhere else!

I have stayed at several airport area hotels in Miami and this is one of the best. Exceptionally clean (very new facility) with friendly and efficient staff. Easy, well lit parking with convenient access to dining and the airport.

We booked this hotel just a few hours before after a long day on the road. It was just what we needed. So spacious, clean, thoughtful decor and a lovely place to recover and repack for the night. There are a lot of options in the area, and I am glad we went with this one.

Booked this last minute when our flight was changed unexpectedly. I am veryyyy picky about cleanliness and this hotel was very clean. Breakfast was great, service was great! No complaints at all!

the hotel is in a nice location and really close to shopping areas. the room was clean and lovely.

I was disappointed with hotel room the carpet smelled like feet and it seemed like cheese gone bad. We also had issue with parking

We called before we got on the plane because we had a late arrival and we told that they would give us sheets to make up the couch bed when we arrive. When we arrived around 11pm they had given away our room despite the reservation and the call. We were given some other rooms but it was a family vacation and we wanted to stay together. The breakfast was fine and the staff was pleasant but super crowded.

Everything was perfect, nice people at front desk, I was late for breakfast because I was told it was untill 10am and the person went to prepare for me even if it was closed.

Liked the proximity to dining, business, shopping, highways and airport. Did not like the kitchen does not have a stove and pots