사우스 레이크 리조트 코갈라(South Lake Resort Koggala)

酒店有兩個泳池，水質狀況不錯，突然碰上下大雨時，雨傘提供充沛。遭遇下水管道堵塞，管理人員能夠及時幫助解決，服務態度熱情，不足之處在於菜餚品種單調，選擇性不足且味道一般。住了四天，午餐和晚餐基本都在外面歺廳解決。

Excellent hotel with beautiful grounds, picturesque places and excellent service. The service is in English, they will help you and tell you what to do and how to do it In front of the hotel across the road is a great private beach, which belongs to the hotel, for surfers is highly recommended, gorgeous views, soft sand. The hotel itself has a pleasant staff that solves most issues in a matter of minutes. Delicious food, variety of products. Room cleaning is daily and very high quality. On the territory of the hotel two pools, running cute chipmunks, convenient location of the rooms From the minuses: near the hotel there is a railroad, which can cause some inconvenience, but the trains do not go too often, so over time you get used to it.

Frankly I had some doubts after seeing some reviews. However it changed from the moment we stepped into the Resort. The welcome was warm, the room was spacious, clean and excellent, the food was fabulous, the service was friendly and personalized from Manager, Chef, Stewards to Room Service or practically everyone. If there was a hitch it was few seconds without power until the generator switched on (automatically) which was beyond their control. Must commend Amendra for clearing the doubts First at the time of booking and then during our stay there.

Location is nice and the staff is friendly and attentive. Rooms are good but The washrooms have no locks But I never saw the manager even i asked for him, he never came forward and thats a big minus Need to cross the road to go to the beach All in all not bad

Beautiful location opposite private beach.rooms are clean and spacious ..service provided by Sujith was above and beyond and he is an outstanding representative for this resort..great place to stay..two pools means no overcrowding and buffet breakfast was delicious

So many reviewsby people needing the assistance of the manager & staff. For what? One person said they had the manager's phone number to call 24/7. Why? Reception provide you with an information sheet. This hotel must have to deal with so many needy, ignorant, clueless people. Can't blame the hotel for having a generic response to reviews. All the staff at reception & restaurant were friendly, well trained & helpful. My room was clean & spacious. Wardrobe & a long shelf with minibar spirits, kettle & free water. Everything worked fine. Lighting was good. The balcony had a table & 2 chairs. The bed had clean linens, 4 pillows, 2 cushions & provided me with a comfortable sleep. There was a power point on one side. Breakfast was a buffet with an egg station so you won't go hungry. I had dinner one night at the restaurant having ordered yellow fin tuna which was very nice. Staff were attentive & provided excellent service. The pool is a decent size & well maintained. Overall, I had an enjoyable & comfortable experience at what is a true 3 star hotel.

We went to spend the day of January 7, 2024, and had a great time with unforgettable relaxing experience throughout the day. Rasika and the front desk staff were excellent and surely an asset to the owners. Nice and clean pool and we all made the most of it. The lunch buffet was amazing and one of the best we've had with lots of expensive things. I personally thanked Chef Mithun, who was present on that day as the Executive Chef was on leave. The restaurant staff was very nice and helpful. Thank you again Rasika and all the staff members, for your great service rendered, and making it something unforgettable for us. Sudarshan De Zoysa.

The environment was very calm and quiet. The rooms were very clean and comfortable. But the Wi-Fi speed inside chalet rooms were not adequate. The pools were well maintained. Overall, the staff was really friendly. Service at the reception desk was very good and we really felt welcome on arrival. The food was top notch (except for watalappan) We really enjoyed both buffet and set menu. The restaurant staff was nice but I guess some of them could improve a bit on their professionalism.(nothing major) They have a private beach, one of the most glamorous beaches in Sri Lanka. The price was very reasonable compared to the service they provided. We also enjoyed the complementary boat ride and the gaming area. However, the dart board and the carrom board need better maintenance or an upgrade.

The hotel is very close to the beach. It has two larger pools and comfortable tanning chairs. The room was very clean and tidy. The surroundings of the hotel were taken care of on a daily basis and the staff was extremely friendly and nice. All meals were very well prepared and the choice of meals was sufficient. We were very happy with our holiday and recommend this hotel to everyone who wants a peaceful and clean environment.