Unfortunately I was the one who didn’t read reviews before booking this hotel for my senior parents. It was awful experience for them. First of all - before making reservation I called their services several time and asked is the room that I am booking is not in first floor. They said - of course it will be 3th floor. Then I especially asked to pay before arrival, so my parents don’t need to worry about it. I made payment, but on reception the first question was - You will Pay cash or card… The room. OMG when parents called me by video call I was shocked - room was so tiny, and bathroom as well. My parents had barely place to move around. Instead of one double bed they got 2 single. Window - you don’t really have window, because you can’t even open it since beds are not allowing to get to it. Room was on first floor, very load all night. Please do not reserve this hotel. Price and communication, comfort doesn’t match at all.
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