메트로폴 스파 호텔 탈린(Metropol Spa Hotel)

Dear sirs, Unfortunately arrival to this hotel on Sunday did not went as planned, we booked from you room for 2 adult + our 12 years old son however hotel gave us room without any kid bed only 2 twin bed and when asked for additional kid bed hotel told that it is not allowed for so small room so this room was not workable at all, how we could fit that room???? Luckily after long discussion of 45 min we were upgraded to deluxe room with kid bed but we were forced to pay additional charge of EUR 122,-!!!! Please advice if you can refund us same amount as it was booked correctly ?? Thanks in advacne, Brgds,Petri kalkkinen

Location is good for travelling around old town and the coast area, breakfast is a plus.

SCAM! Do not book here! The spa does no exist (is closed for manutention) and the recepcionist tell you if you cancel your booking before check-in you will be refunded, as you were not informed before. In the end the hotel don't refund anything and they say its not their problem. The manager is out for 2 months and is not working, so forget to talk to any management. (Actualy sometimes they say its im a meeting, sometimes its on vacation, depends on who answers your calls) RUN AWAY from this place.

Service was terrible.

房間很寬敞，床品舒適。步行就可以抵達老城區，2樓還有Spa感覺不錯！下次有機會還要來!!!

Aina yhtä hyvä hotelli

服務生沒禮貌，apa什麼也沒有，冬天暖氣沒開。

Все супер!

There is a lot of road work in the area. The hotel had not been clearly marked on how to get there by car and the staff could not advise very well either.