네수토 피넌트 힐스 아파트먼트 호텔(Nesuto Pennant Hills)

The environment was comfortable, and the services were great.

위치와 편의성을 고려하면 전반적으로 가격 대비 좋은 가치입니다. 조금 낡았으며 욕조 위에 샤워기를 업그레이드해야 합니다…욕조가 미끄럽고 수도꼭지에 닿기가 어렵습니다. 그렇지 않으면 방이 잘 준비되어 있어 다시 머물 것입니다.

객실에는 냉장고에 물건이 있고 이전에 사용했던 더러운 수건이 있습니다. 바닥에는 타일이 깨졌습니다. 침대는 사랑스럽고 공용 공간은 쾌적해 보였지만 더 이상 아침 식사 서비스를 제공하지 않으며 린넨 교체는 매주 이루어지기 때문에 점유율은 낮아야 합니다. 이 건물에는 예전의 럭셔리함의 흔적이 남아 있으며 계속 운영하기 위해 노력하고 있는 것 같아 안타깝습니다. 숙소의 전반적인 청결도는 양호하지만 직원 수가 적고 약간 버려진 것 같습니다.

짧은 체류에 호텔과 스튜디오 룸은 깨끗하고 편안했습니다. 우리는 간이 주방에서 요리의 기본을 찾았습니다. 데스크 매니저는 친절했고, 우리가 긴 비행을 마친 후 조기 체크인을 할 수 있게 해주었습니다. 꼭 다시 여기 예약할 거예요. 가격 대비 훌륭한 가치.

숙소가 오래되어 개조가 필요합니다. 에어컨(너무 오래됨)에서 보정을 읽을 수 없어 얼어붙었습니다. TV는 너무 오래되었습니다. 스마트해야 하며 시청 품질이 형편없었습니다. 욕실 상태가 매우 좋지 않습니다. 저는 저(65세 여성)와 함께 여행하는 제 아들(25세)을 위해 싱글 침대 2개를 주문했습니다. 도착 전에 숙소에 별도의 침대가 있을 것이라는 점을 확인했습니다. 내 아들은 70세 생일을 맞아 어머니와 침대를 같이 쓰는 것이 나를 불편하게 만드는 대신 밤 10시 30분에 레이크 맥쿼리(Lake Macquarie)로 집으로 가는 기차를 타는 것을 선택했습니다. 나는 매우 당황스러웠다. 나에게는 매우 귀중한 몇 시간이었습니다.

Per all issues stated below, I sent numerous emails to the Manager and to Reception also after I checked in on a Friday afternoon about 4.30 pm, given one Key fob for 2 of us to Room 217. My partner joined me by the Sunday until checkout the following Friday by 10 am. Issues were not rectified satisfactorily or at all. The cleanliness of the Bathroom was not the best at all. The toilet seat was worn and grimey. We had to use wet wipes to clean it and the back crevice of the seat. All very grimey. This all made us feel sick. On the Toilet pedestal there were hairs and there were hairs on the floor so I got a dustpan and swept those up. Around the bathroom sink taps there was a build up of grime. We tried to wipe it off with wipes as it made me feel sick. Grime did not wipe off. Grout appeared to be mouldy. We understood that cleaning is done weekly, or there is a charge of $50. However, I would have thought per WHS that Bathrooms would be cleaned after Guests vacate and before the next Guest/s arrive/s? The room was serviced on the following Monday again, but still not cleaned well. Followed Hotel instructions on using the Aircon unit. Only problem is there were no markings on the temperature dial so we could not accurately know if We had it set correctly to 22 degrees. In the Hotel information document it stated that if one requires fresh linen at any time please take linen down to reception for exchange. Reception Staff told me they don't do this and that service of apartments is every seven days. I pointed out what is written in Hotel information documents. I wasn't staying two weeks, so that was not helpful. Then Reception Staff told me to find the House Manager on above floors, who could not be found. I found the Cleaner on level 2 who was very helpful. In the Bathroom - plastic toilet seats are inexpensive and it should have been replaced a long time ago! We had ongoing issues with the door locking from the inside and outside. Fridge leaked water underneath the unit. We had not damaged it. No matter what level the Fridge or Freezer was set to, it kept leaking intermittently. Fridge was also freezing contents in the lower shelves.

The ‘apartment’ was small but had a kitchenette, The bed was comfortable, but the whole space needs updating as the carpet is old and stained and bathroom very dated. Our room was surprisingly quiet considering being so near busy Pennant Hills Rd.

Loved the value for money accommodation. It suited our needs perfectly. Good size room and your facilities were great. One thing to think about is the little things that make a difference. Toilet seat (125) that you sit on has gone yellow and the plastic is deteriorating. It would help with cleanliness if thing like that were in better condition. However, loved the dishwasher in the kitchen facilities. Nice layout of the room.

I remember this establishment as being a former Country Comfort Hotel and must have been really something back in it's heyday. There are sufficient hints that it is no longer maintained to the same level as back in the day....but I guess age and the need to keep rates down as much as possible means that, at least for us, it was good enough for an overnight stay. As long as your expectations aren't too high it should be ok.