브레이크프리 아카풀코(BreakFree Acapulco)

It was a pleasure to stay with Acapulco. They had good old fashioned service which was a pleasant change from staying with private Airbnb owners that think they are doing you the favour by letting their unit to you. It was a very professional experience and they had a nice personalised thoughtful touch in leaving Easter Eggs by the door on Easter.

Hotel was older but well looked after. My only complaint is the lack of air-conditioning and ceiling fans. 1 air conditioner for a 2 bedroom suite isn't enough, especially with only 1 ceiling fan too. Plus the halls and elevator needed some kind of air as well.

Great location , parking is always an issue, comfortable bed,good size unit, close to good takeaway and surf club. Light rail at the end of the street. Generally a good place to stay, interested to see the renovations.

Great location, clean, well maintained, excellent staff. Rooms are quite a good size. Nice partial view of the ocean. Right across from the surf club. Only one criticism, not enough teabag variety, only one. Liked the Perrier water in the fridge, complimentary. Aircon worked fine as did the ceiling fans. TV easy to use.

I booked a 1 bedroom ocean view unit. When we got there we were on the 2nd level with a view of the surf club and other buildings. We had to urgently go to a function so couldn't complain straight away. When we did the hotel said they were fully booked and could not offer another room. I sent several emails in the days/weeks following to the hotel with nil replied. Very disappointed and we paid extra for the ocean view we did not get. I at least expected a reply but just got "crickets"....

Location was perfect. Value for money for our particular apartment compared to other family members staying at the same time was well below average! Our apartment was clean however VERY outdated and in desperatew need of a renovation ( looked like ti had never been renovated since its initial construction 40 years ago ). Be carfeul how you koo as this very much dictates what quality of room you end up with. Booking online is not clear nor concise regarding what type of beach view you get. I was annoyed to pay the same for other apartments which i would rate 10/10 for quality when mine was 1/10.. On site parking was managed sloppy. i didnt like the fact we had to empty our own rubbish either from the room when we left. Bedding was inadequte, ceiling fans were too noisy to turn on, needed air con in the bedroom not just in the lounge area. Just not value for money AT ALL!!!! Very disappointing!!!!

The rooms are very spacious and one of the best ocean views on the Gold Coast from our room (54). Full kitchen and laundry. Amazing indoor pool and spa. Directly across from surf club for meals and a short walk to Cavill Ave. Would definitely recommend and did not want to leave. The only negative was that we had to hunt for an allocated car park and once found we didn’t want to move car for fear of losing it.

Excellent stay. Next to beach. Staff friendly and helpful at reception. Only negative is construction across the road. Please note only limited reception hours. But do have safe for after hours. Would stay again

Spacious units - a bit outdated but very clean. A perfect spot to be on the GC with Northcliffe Surf Club across the road and great beach access. The parking situation is not good with us being told to park only in spots with orange dots - would be better if you could just use the unit numbered spot and didn’t have to change or scramble for a spot each time.