수랏 Odin Reptile & Bird Park 근처 호텔

Nice hotel for a basic clean stay. It’s new so it’s still building up its lift and other areas. Hopefully it’ll be done soon. Definitely need to add some amenities like spa or small gym or a cafe.

For a one night stay, i had to change the rooms two times that makes it three rooms in a night. And i am not very particular about the details. I have stayed at street side lodges and been happy. If a hotel lives upto its own promise, its good enough for me. The thing that irked me the most is the Nonchalant attitude of the staff. I write this review to make people alert to not choose a hotel by frontal appearance alone. I was very much looking forward for this stay as the photos looked very good and OYO even said ”sanitised b4 your eyes”. After checking in, i felt, leave alone ”b4 my eyes”, they might not be sanitising it even behind my back. First, Room no-304 : 1) there was a mouse running around the room. (Could not take a video. It did not make an appearance as long as i took a video) 2) There were insects on the bed. 3) The bathroom was not cleaned (evidence- the water from the previous usage was all over the bathroom floor. The previous soap remnants in the soap dish and by the wash basin) The bathroom ceiling has a big opening, thru which u can see the internals of the building and all the plumbing connections. Cigarette smoke coming into the bathroom from somewhere (the bathroom is not facing the outer world, it is facing the floor corridor) I asked for a room change. Got a Room No - 206 1) the commode (water closet). When u flush, all that water leaks into the bathroom  instead of going into the drain plumbing system. (Mind you, this is not the fresh water from the tank of the commode. It is the water which i flushed, the dirty water) 2) paint peeling off from walls. This is not a big issue actually. But why i had to mention it ? If you are trying to portray yourself as a high class star hotel, you better start taking care of the facility, else dont bother marketing yourself as one. Again room change. Now room 208- 1) bathroom not cleaned. (Evidence- presence of a used ointment and soap remnants) One thing they do- clean the main bedroom. Do the sheets. Roll up a blanket and keep it in the closet. Throw a soap for u in the bathroom. So, if they are not even cleaning the bathroom, where does the question of SANITISING raise from, leave alone ”before my eyes” The reception staff were not wearing a mask. Even while speaking to guests. Their response when i told them about the mouse - ”none. No response” they just went on with their duty. Non-chalant behaviour. The things that showed that they did not even care to provide /clean / maintain their own facilities: a) one room did not have a bucket and a mug. I thought, some hotels do not provide. Its ok. b) the second room had both c) the third room had a bucket, did not have a mug. d) in two rooms, the hand shower wall bracket was broken. e) one room, the head shower was leaking all over the place f) Bird Droppings on the window of 304. While waiting for my dinner, I really wanted to say in the review ”food is 5 star. Very good” but alas, horrible food as well

아주 좋은 숙박. 격렬한 호텔에 인수된 후 유지 관리가 우수한 것 같습니다. 직원들은 정중하고 수용적이었습니다. 아침 식사의 Mr. Jay는 모든 요구 사항을 처리했습니다. 전반적으로 유지 보수에 대한 지출이 조금 더 많으면 큰 거래가 될 것입니다.

The service was excellent. The breakfast was also very tasty. Great location, beautiful surrounding atmosphere, great staff. Most friendly and helpful receptionist and staff ever, lovely and great first impression of hotel. Everything about the hotel was exceptional. It was clean, stylish, roomy with excellent service in where we had dinner. Food was good and great value for money and service was attentive and efficient. Room itself was well equipped and comfortable. I was very pleased with my stay. I hope to be back for a longer visit in the future.

그런데 수라트의 파크인에 며칠 머물다가 생수의 비밀을 알게 된 후, 계속해서 물에 대한 불쾌한 경험을 하지 않기 위해 좀 더 고급 호텔로 바꾸기로 결정했습니다. 이 메리어트 호텔은 이전에 The Gateway Hotel Athwalines로 불렸으며 1년 전에 메리어트로 이전되었습니다. 개똥을 한 번 밟으면 운이 좋으면, 개똥을 두 번 밟으면 불운이 생긴다. 이 호텔의 생수를 파크인과 같은 회사에서 구입하고, 재활용된 병의 물도 사용한다는 것은 전혀 생각하지 못했습니다. 나는 인도 국민의 친절함을 과소평가한 것이 아니라 인도 자본가들의 정직성을 과대평가했습니다. 이 위생 지점은 방이 아닌 식수를 위한 것입니다. 그런데 어쩌겠어요?” 매니저에게 항의했지만 형식적이지 않았습니다. 따라서 씨트립이 실제 리뷰를 진실되게 제시할 수 없다면 뭔가 잘못된 것입니다.

Rooms were quite small but for 1day it’s good, neat room & bathroom we paid 2100- inr for 3pxs overall it was a good stay will come again in this budget for 3pxs

The service at this hotel is absolutely amazing and their service is above par. They go above and beyond for their customers. Staff members like Mohit, Anjali, Lucky, Ashish, Sanjeev, Rohit, Om, Chef Bhawan, and all other members not mentioned as well, as a unit are all amazing to deal with. So much so that I extended my stay by one more day. We have special dietary requirements and they catered for everything, making us special meals every single day in a large breakfast spread. For our rooms and every single aspect they all helped us soo much. I would definitely come back and return.

Beyond doubt this hotel has an excellent location which is just opposite the railway station of Surat but yet not the congested area. Right on the main road and very easily accessible for Rikshaws and transports. Hotel lobby is nice and the staffs are especially helpful and supportive. The only set back we felt ( maybe due to the super peak season at that time) we were given rooms on the 2nd floor ie 204 and 202 which were truly outdated and old, small and no cupboards. Very stuffy and very old dingy toilets.Tried to upgrade if they had better rooms ( which i am still not sure) but were told they were super full. So maybe we were unlucky to get the lowest grade rooms. however we managed to stay for a week. the in room dining was excellent. Hot food and super good. Truly wish they upgrade all their rooms and this will be the best place to stay otherwise.

좋은 숙박 직원은 매우 정중하고 도움이됩니다. 좋은 아침 식사. 부속 욕실과 침대 시트를 제외하고 더 많은 개선이 필요합니다. 노인을 위한 입구의 철도

Specially here's staff people are so friendly even also here's atmosphere is also so beautiful. Flute music is so lovely. Food is best and different different items here which is so so delicious so we would like to visit again for our business meeting and work. Thank you so much the world family.