가든 팰리스 호텔 파워드 바이 아키펠라고(Garden Palace Hotel)

The hotel is just near to few Historic buildings and museum and 3 large Malls in Surabaya. Infact the famous ice-cream is just beside the hotel main entrance

Very good location overall, assessable to many malls and and popular eateries easily and conveniently. Comfortable room quality and services. Love the fully equipped gym.

very comfy, i booked for deluxe but there were no room available so my room was upgraded, thanks to the staff for being professional and helpful. breakfast was good and quite lots of choices (western and indonesian) from pancakes, indonesian traditional food, and chinese food like fried rice etc. room was clean but can be cleaner (i found few little insects but that was actually fine for me. overall very recommended and the hotel is located in the center of the city so this one is a plus! 🤩

excellent location, service and amenities. good cleanliness.

The Hotel very old . The towels very old und it smell not good .Aircondion is smell bad .Restaurantno more variation . It is cheap but i don't recommend at all for any one .

Pelayanan sangat simpel, saya pesan kamar dengan breakfast tetapi sampai cek out tidak dikasih breakfast Tau gitu mesen yang gak pake breakfast lebih murah Saya kasih bintang 5 karena saya dengan hal legenda, semacam hotek ini yang sudah lama dibangun

Manjakan diri di hotel ini dan nikmati sensasi menginap yang nyaman

Other than the nice front service staff and the location. Everything else is a no go. Condition of the hotel is definitely not a 4 star standard. Heck I even stayed in better 2 star hotels and had better standards. Everything in the room is rundown, stains everywhere. I even found some bugs here and there. Even on the highest end room "king suite" I definitely did not feel like a king. Faulty aircon, not even cool its quite hot, notenough to cool the entire room. Fridge had goos n stains inside as the it was faulty already. Lift was kinda faulty on my level as well. Cancelled my 2nd night immediately as I had nowhere else to go on my 1st night (was already close to midnight). Had to endure the 1st night. Pictures dont do any justice to be real honest.. but thats all I can post. SO word of advice. UNLESS there is no other place to go DONT BOOK HERE