블루 펄 호텔

Good afternoon We (8 people) returned on June 29 from Bulgaria (we stayed at the Blue Pearl hotel in Sunny Beach). I would like to leave an extremely negative review about this hotel: And so our vacation was ruined by the hotel and their representatives: 1 . On the second day, I got poisoned and lay in my room for a day without food or water (since I couldn’t eat or drink anything). I note that I drank and ate only what was given at the hotel, I did not drink alcohol. 2. From day 2-3-RD everyone in our group (and that’s 8 people, including 3 children) had stomach pains or nausea or terrible heartburn, each with their own symptoms (some even started having terrible heartburn while eating). From the 5th day we could not go to hotels, but ate outside the territory in restaurants and our health immediately became better. 3. The hotel really has a wonderful location, right on the 1st line, BUT they don’t solve the issue with seagulls. Bird excrement is everywhere: on the hotel windows, on balconies, on sun umbrellas (no one washes it, literally!!) excrement even falls into the pool. Regarding the pool, on day 3 the children found a huge shard of glass in the pool (right at the bottom of the bottle and it was no longer sharp, that is, how long it had been there is unknown). By the way, the pool began to be cleaned after this incident. 4. On the 0th floor, the lobby and reception always smelled of sewage and unwashed toilets (worse than public toilets during concerts). On the 1st floor in the rooms (in the toilets) there was also a strong smell of sewage and the boiler was constantly not working (there was no hot water), we only realized later that the old wiring in the rooms was in disrepair and it could not cope with the load. I would say it is extremely unsafe to be there (since all this can happen at any moment). 5. Cleaning in the rooms leaves much to be desired, they won’t leave toilet paper, they’ll take away dirty towels but won’t leave clean ones, in principle there was no such thing as cleaning (just vacuum the floor or wash it) they started washing the floor only after we started leaving money for maid. 6. Well, and most importantly, the hotel supports open aggression towards children (and doing nothing, I regard as support). On the territory of the hotel, namely on the hotel’s playground, a hotel guest also approached my children (5 years old and 8 years old) said “f*ck off”, I quote the author. As soon as my children told me this (although we were 1-1.5 meters away from them behind a curtain in the restaurant), I went to the reception and conveyed all the information and asked to take some action or at least talk to this person about his behavior . To which the hotel representative did not act, and only after 2 or 3 reminders during the day on my part, a representative arrived (he did not introduce himself by name, but identified himself as the owner of this hotel). I once again conveyed all the information to this person, to

The check-in time is from 15:00, not from 14:00 as written everywhere( they changed after my conversation with front desk agent).We have small children, and this was very disappointing for us. In the restaurant, the lady who seems to be a manager made a problem because we went to get some soup for our 2-year-old girl 2 minutes before 13:00. Her name is Silvia Radeva. This is not polite, and a good manager should do everything to make guests happier, not cause a problem for being 2 minutes early. We are here now, but I will never come back to this hotel.The food is absolutely not delicious the service is bad, the cleanesse...i just can say that we have a sand on the floor for hole stay.

The place were you come has rooms,a restaurant,pool s.o.Many hotels have clean rooms,good food...but I never find such friendly people front with the manager. I didn't see anywere on the bulgarian sea side resorts such order ,proper rooms and well guided restaurant

Only Bad things i have for this hotel - food Bad and only 2-3 things that you get everyday - the cleaning is bed, when i Take the room i Find the bathroom dirty… they dont clean over the days, only change the towels - the manager of the restaurant is Crazy, she speak ungly, she yell at people - the alchool is the most cheap from this country - the ultra all inclusiv is all inclusiv with the cheapest things possible. I hope people See my review befor they will book here

Best place close to pub and shops. The staff are amazing specially the entertainment staff in the day always laugh and will have a laugh. The bar staff i love as he always joking around with us. Very close to beach too

Hi ! May i have your attention please ? Pros: Great animators, great waitresses and bartenders, working hard all day long. Raise their salaries 'cause they do a wonderful job! Clean rooms, good food. Cons : the windows don't have a mosquito net. So... if you think you are too small to make a difference, try sleeping with a mosquito. Yours sincerely, Andrei.