아쿠아마리네 - 올 인클루시브(Aquamarine Hotel - All Inclusive)

Very friendly hotel for families with children. The rooms are spacious and very clean. The ladies who clean are always smiling. In the bars very nice young people serve the guests very quickly. The food was not always to my liking but the empty trays are immediately filled with fresh dishes. The children loved the large selection of ice cream. A small minus there is no way to make your own coffee because the coffee served in the canteen and bars is not strong enough. Staff at the reception and security men very friendly and helpful. The hotel is located a bit far from the center but buses they run quite often. The beach is about 10 minutes walk so it's not bad. The general opinion about the hotel is positive and I would definitely go back there. I greet the staff.

Where shall we start….. arrival at the hotel was interesting. First hotel I have stayed at since 1999 that still give you wrist bracelets to let everyone know you’re staying at the hotel? I’m guessing this was to also let staff know you’re staying in an “all inclusive” hotel …. Let’s talk about the “all inclusive” part. Food is included but you’re better off giving it to the cats that flood the dinning areas. All food is beige. No colour / no veg / no fruit / no fresh drinks ….. all sugar and syrup. We both got so fed up with eating junk food and being bloated we actually ate out in the restaurants most of the time. So not really worth the “all inclusive” experience. So now on to the rooms - if you’re looking for the buttlins vibe …. You got it! Broken mirrors in the Bath room, moulding bath, shower curtains (not seen one of them for a few years). No air conditioning (which was nice when it’s 32 degrees outside!) and forget about leaving the balcony door open as you will be treated to German techno rave music till the early hours of the morning. Plus we were housed right about the bar area. So no sleep for us for 3 days. The only good part was the pool area. Dark coloured tiles in the pool (so it looked like you were getting into a black abyss) no chlorine so it’s was not clean. So to sum it up ….. if you want a super cheap hotel with mould, no air con, rubbish food, sweaty beds and loud German techno music with Eastern European …….. stay here hahahaa. Definitely not returning. We actually checked out a day early and moved to secrets resort 4km up the road. Ooooh and the locks on the doors are from the 1980s …. Don’t fart to close to them or the will blow open !

The hotel was not at it's best, it had mole and ants in the rooms, food was almost the same everyday, but that is from the bad stuff. I loved the atmosphere, all of the bartenders were very friendly, I saw that they enjoy their work even when the conditions are probably not as good as they wanted. The entertainment was amazing, the girl was always busy with kids while the boy was talking with the adults and playing cards with them. They did an amazing job. Kids disco was also a very good for the price ratio, 30mins sometimes 40 mins but kids really do have fun there. I was sad that there is nothing else after but when you think of the money you have spent for the hotel and the fact that it's a family hotel which makes it almost 100% of the time only kids entertaining. I am not sure if I'll ever come again to sunny beach but if I do I'll come to this hotel just for the atmosphere:)

Red ants crawling over 3rd floor bathroom floor. Air con didn't work properly. Not at all what you'd expect from an all inclusive. Food was pretty much the same each day - poor quality & no proper veggie options (unless you count pieces of cucumber & tomato). Sometimes served pizza near the pool but quantity (1 rectangle cut into abt 16 pieces for everyone) didn't match number of people & when it was gone, that was it for the day. Only 1 flavour, so not to everyone's taste. Breakfasts were a waste of time unless you want plastic looking eggs or moldy bread. Fridge in the room but not stocked with water or anything & no tea or coffee making facilities in the room. Not allowed to take a cup of tea out of the restaurant at breakfast time so if you're not eating their breakfast, can't even take your tea to their patio area. After 1st day, ate out so didn't really get any value from all inclusive. After 1st night didn't even bother with drinks at the bar as zero atmosphere - bar staff said they couldn't put any music on. Felt that they wanted to make it as unwelcoming as possible so that nobody would stay & drink there (saving them money). 1 outdoor pool but only allowed in it from 9am to 6pm & nothing else to do in the hotel. No entertainment in the evenings (not even music in the bar area). Though some staff were ok, the majority were rude & unhelpful. Pool furniture was old & uncomfortable - one of their metal umbrella poles snapped when the wind blew & hit a friend on the head. Thankfully, they were ok. Really wouldn't recommend. Not the best location if it rains either.

Terrible hotel. The cleanliness is very poor. Beds not changed and bathroom not cleaned daily. Food is lukewarm and very little choice if you don’t eat pork. Microwave offered to warm food but it’s never cleaned. When you complain all you get is sorry but no action.

We had a great time at Aquamarine. The hotel is on good location,15 min walking to the center,two station to the Nessebar and 500 m by beach.The hotel offer private parking .The staf is amazing,everyone is smiling and helpful.The rooms are big,clean whit terras.In addition to the main pool, the hotel also offers a children's pool, and the children enjoyed every moment.Free good WI-FI.Great food, hot, delicious and varied, restaurant is very clean. There is something for everyone.

The rooms are very dirty like nobody was there for months. Bugs in the room and in the bathroom, the staff does not speak any language (except Bulgarian) and we couldn’t communicate, the food is poor and no free parking as they mention. During our stay (10 days), nobody came to replace towels, toilet paper, bath accessories or bed linen.

Overall, it has been a very good experience and we quite enjoyed staying at the hotel. The room was spacious enough and it overlooked the kids' pool, which was a great advantage as we could sometimes sit at the balcony and watch our children play in the water. A variety of food was offered and we tried different options at breakfast, lunch and dinner. As for the drinks offered during the day, the hotel might consider offering some freshly squeezed juices as well, at the 2 bars - it would definitely be appreciated by guests! The staff was friendly and we received all the information and assistance we needed during our stay. A very special thank you to the animators! Our children were especially fond of them and thoroughly enjoyed starting and ending the day with them, as well as participating in the activities round the pool. You were great, Tea and Egor! Who will ever forget the Jumbo Mambo dance now? 😃😃😃

Thank you very much for your services. We had a great holiday with you ❤️ The food was amazing and the children entertainment was to the high class. We are going to recommend Aquamarine hotel to everyone.