Hampton Inn & Suites Houston/Sugar Land

Oooooo

Very spacious. Very new hotel and loved the location

Had a quick one night stay. Fast check-in. Room was very clean and comfortable. Very quiet. I will definitely be back!

Staff was very helpful and the room was clean and comfortable. I had a wonderful stay

We arrived at 5pm and had to wait to be greeted by the one front desk attendant. Then we got checked in with ease. We went up to our room with our keys just to find out we had been given keys to a room which was already occupied. There was trash and towels everywhere. We went downstairs to get a new room and had to wait a lot longer for the attendant to come back this time. When she finally did come back we were met with concern from the attendant, but she seemed to not fully believe us. She gave us a new room, but was not offering any way to make up for the mix up. We were not pleased with our experience.

While in shower, I slipped! Porcelain tubs very slippery!!! I went to Walmart and bought a bathtub non slip liner!!!

Bed was very uncomfortable, it was broken and unlevel. On the weekend breakfast is from 7-10am. I arrived at 9:00 each morning and there never was bacon or sausage, and the waffle maker wasn’t working right.

We had a great stay! We will stay again when we have family get together

Great hotel. Nice breakfast. Also safe and central location with lots of restaurants nearby. The TV was not a smart TV which is obsolete these days. Customer friendly staff.