라 레지던스(La Residence)

Fay and the team were amazing hosts. They went out of their way on every occasion to make our anniversary a special and memorable experience. Mario was an amazing waiter, gave us a personal cellar tour, recommended the most amazing food and drink and memories to last a lifetime.

Amazing experience, amazing staff from receptionist to Housekeeping, I can not wait to go back, absolutely memorable for a solo-cation. They go over and above for their guests. I'd recommend it over and over again. Beautiful scenery and landscapes.

Stayed four nights in a spledidly over the top room, with massive space, crazy decor and lovely outlook to the fish pool. Standards at the hotel are very high and managers and hotel staff cheery and efficient. The grounds and pool are lovely, recovering from a flood last autumn, and the hotel is close to the many restaurants in the town. A nice feel to the place. The "But" relates to the restaurant, which on current form lets the hotel down. A rather short menu (the option to extend this did not add a lot) and slow service at breakfast and dinner. On one evening it took them 90 minutes to produce even a bottle of wine. It seems there is a lack of management supervision in the evenings.

We couldn’t recommend a stay at La Res more! It was highly regarded anytime we mentioned we were staying at La Res before we got there, and the hype was met. Our suite, called the Armani Suite, was truly gorgeous, and we arrived with the most magical sunset to greet us. Our suite looked out to the little pond and peacocks. The property is stunning and set just a little back from the cute town of Franschhoek, only a short bicycle ride away. Anything we were interested in doing, the super friendly staff at La Res was willing and able to assist. They made sure we got around the region safely and comfortably with very friendly drivers. The lobby has the coziest yet elegant ambiance. We especially loved our private, hands-on lunch with Brandon, which was delicious and so lovely to spend the afternoon with him, followed by him providing us with fruits and vegetables to take to the onsite mini ponies Twist and Tango. Every time we exited the room, the staff knew exactly who we were and what our plans were, and eager to see how they could assist with everything. Everything was perfect, I just wish we had had more time there! Thank you for everything.

We were greeted with surprise at the hotel entrance because of an internal confusion over the booking however as soon as this was resolved the rest of our lunch experience at La Residence was quite magnificent. The service and attention from the staff was outstanding nothing was too much trouble. The food and wine were quite superb served by a grand log fire on a relatively chilly afternoon. Lunch was rounded off with coffee on the terrace with incredible views over the gardens and to the mountains. A truly unforgettable experience. Thank you!

Hands down the most beautiful and fabulous hotel we have stayed in! Nothing is too much trouble, the staff are beyond excellent as is the service! The food is incredible! Gin bar sundowners whilst watching a stunning sunset with peacocks roaming was so beautiful! Our villa was incredible too! Was hard to leave but will definitely return! Everything was perfect! Thank you!!

This is a mistake. Period. This hotel is simply overrated, unless you enjoy 90db aircon noise to try and cool your room. This completely ruined my 1 night stay. Kids are fighting, i dont have ear plugs. Never again. Not to mention some of the very stuffed up personel members

This truly a beautiful hotel with jaw dropping views on every side of it. We stayed in the Armani Suite and had a wonderful time. Hoon was extremely kind in arranging day to day activities. We will retried soon!

Ex pat returning to show family the best of South Africa….stayed here about 10 years ago and must say was disappointed…the location is great but facility and amenities in need of renovation…the good was food and pleasantness of staff….the bad was two of the pools near our villa (#5) were not usable ….the air conditioning in the main bedroom was very noisy and disturbed sleep, it also was blowing onto the bed so had to sleep with covers over our head… Wouldn’t come back