란제락 호텔(Lanzerac Hotel & Spa)

Excellent staff Wonderfull menu /cuisine Gorgeous estate Close proximity to many vineyards in area for wine tasting

We had our top executives meeting at the Lanzerac earlier this year, and the whole experience was amazing. The attention to detail by the staff, the food, the wonderful rooms, and the conference rooms were all worth the long trip for us. If you are looking for a nice beautiful location for your next company meeting or executive retreat, I would highly recommend the Lanzerac.

I have stayed in Lanzerac many times and keep coming back because it is a beautiful place ideally placed for touring Stellenbosch and Franschhoek. Positives: + Stunning venue + Great cuisine + Friendly and professional staff + On site spa Negatives - shoulder season was not as quiet as usual with late night noise from a hotel event - another night was affected by proximity to the diesel generator - the rooms whilst quaint are feeling a bit tired and not so user friendly - spa area needs a bit of TLC in particular the indoor pool This trip was not the best but I hope to return and give the hotel the chance to redeem itself

We loved every moment of our beautiful stay! The staff was particularly nice with our children. Breakfast was delicious, the grounds immaculate and we enjoyed the Jacuzzi with our kids after 18h00. The location is perfect!

We enjoyed our 2 night stay at Lanzerac and would have loved to spend more time at this lovely resort. The staff are so friendly and helpful! We would come back just to see Gwen from Housekeeping. The food, especially the breakfast offerings were amazing, and the grounds are beautiful. We enjoyed our spa trea**ents and the heated pool as well. Highly recommend.

from the arrival up the long drive, to the gardens, pool, bars, restaurants and bedroom, was a completely wonderful experience and a very relaxing stay...perfect

The Deli Manager was incredibly rude, unwelcoming and unaccommodating. Not only was she rude and disrespectful to us, she was rude and disrespectful to the staff who were being very helpful. We asked for an umbrella to be moved so we could avoid the sun, but that resulted in her confronting us. With a 9 month in tow it was a very reasonable request. Not even 20min later umbrellas were moved for a new table. Extremely disappointing.

Great, but some improvements could be made considering the room rates. Lighting switches in rooms are a mystery! Heating and coooing operation could be explained. Need magnifying make up mirrors in the bathrooms.

We had a wonderful stay at lanzerac and we will definitely be back! The spa facilities were amazing, we used the sauna everyday. We also loved walking around the neighborhood as it’s very beautiful. All the staff were very helpful and always went 110%.