홀리데이 인 익스프레스 앤 스위트 샬럿 사우스웨스트, IHG 호텔(Holiday Inn Express & Suites Charlotte Southwest)

It’s would have been helpful to have known a deposit was going to be needed upon arrival and how much the deposit was going to be.

Our experience was excellent, the hotel services was great the only thing from 11:30 pm onwards the guests made too much noise and it was impossible to sleep so we decided to leave the room.

8/10 Smelled like **** and TV was supposed to be a smart TV but could not get any apps like Netflix on it. Front desk people were very kind. Newer hotel that is very clean and well mantained.

Just a brief stay after an American Airlines ffffup. All good at the hotel, no issues. Good Choice!

Check in was seamless. Fast and efficient. Room is very comfortable. Pretty clean, but could have done a little better in the bathroom. Overall, very good.

It is a nice property. The staff was friendly. However I experienced an issue with the room. I reported the issue. Nothing was done to correct or addressed the issue. It was disappointing.

Didn’t compare to the location Chatham parkway in Savannah. Savannah had nice Dove hand soap and cream pumps aside from in the shower. There was scrambled eggs offered however their pancake machine wasn’t working as was the case with charlotte's location…humm. Charlotte’s location also didn’t have any eggs because they “were out of eggs”. It appeared to me in charlotte that it was a matter of not wanting to wash the egg serving tray and pancake/waffle machine thereby putting a sign up “ops….not working”. This to me is sheer laziness in my opinion. Especially with charlotte’s location. Come on…out of eggs? The beds in charlotte’s location were not as comfortable as the savannahs location as well.

The property was clean and quiet. Breakfast was hot and fresh. There wasn't anything that i didn't like.

Great place to stay. Clean, very comfortable, above average breakfast. We would gladly return there.