와인 & 스파 컴플렉스 스타로셀(Wine & Spa Complex Starosel)

The hotel SPA is located in a beautiful area We booked via the hotel and they were very nice Unfortunately the room they gave is was northern and looking a-nice forest. However there was little dark and no sun They kindly changed our room and give is a room with a view toward the village with eastern view which allowed ro have sun in the morning The SPA is good but we came during national holidays and it was crowded with families and kids, so we went in the early mornings We took massages and I was disappointed because the first was excellent but the second was not good It depends on the masseur . We recommend Angel and Radost . Diana is not good Be careful to be on time. I was late and they charged me full price for half of the time and half of the quality

Overrated and not worth it. Spa was super full, we couldn’t enter in the swimming pool even. Swim - no way! Food was ok, not so many fish options. Breakfast- not ok, no fresh juices, no option to drink coffee outside the restaurant! Rooms are ok, but not comfortable enough. Bathroom is with less space for belongings. Not coming back

The complex is huge and it could be great if there weren’t so many misunderstandings. - huge room with fireplace, jacuzzi, spacious bathroom but dirty and old dated. There were used towels in the wardrobe from previous guests - The SPA is like luna park. Full of children who screams and jump in the pools. If you don’t bring a towel from your room, you have to pay for IT in the SPA. - what about the food - it’s poor and tasteless. - a bottle of wine at the shopis 18 BGN. Same bottle of wine in the bar which is 10 meters from the shop is 50 BGN. - it’s time for a party. Let’s go to the “piano bar”. Oh, wait! It’s 11 pm but it’s full of children. They are everywhere, run, jump and climb over tables. What the heck those children doing at midnight at the bar where adults drink alcohol and smoke?? At 11 pm you find out that this is not a piano bar but night club with dj and chalga. This is what you get for 200 € per night.

Excellent resort and spa hotel in Starosel. Staff was very polite and helpful. Rooms are comfortable. The wine production and wine cellars are definately worth seeing. Breakfast and dinner are plentiful. I can recommend this resort based on my own experience.

We have visited the complex quite a number of times. We actually live nearby. The complex itself is absolutely beautiful and the spa water is everything as promised. Wonderful facilities, luxurious setting, and a very relaxing day out. The attitude of the staff, however, leave a lot to be desired. On three occasions the staff in the actual Reception have been very rude. The staff in the restaurant are incredibly slow and often rude also. This is not the case with all of them but it is our experience that they tend not to be very helpful. On the previous two occasions we have visited the attitude of the staff has actually marred our visit.

If you want to do some romantic, small scale winetourism: this is not your place. Man, has it become big-and changed character. The ways between locations are long, rolling your suitcase is bothering everybody because of the cobblestone everywhere. Only the peacock seem not to mind. The dinner was ok, the winetasting unfortunately was a joke. Wine buffs are relaxed people. This was everything else but relaxed. The gentleman who did the introduction on the 3rd of November in the evening was still all right, but when he handed over to the lady in the slightly tacky tasting room underground things started to be rushed. I am sure she is convinced her wines are outstanding, but after tasting 7 wines in 25 minutes, I can not really remember them. And, apart of the first Chardonnay, the were all not outstanding. Not even the terroir, which I remembered as being rather fine. The breakfast had a great variety and quality, supported by loud pop music. Why? I am sure there is a target group for all of this, I am not.

I uplode pictures with description , "amazing" place. Next time clean your rooms and think before extra charge your guests. The food is very delicios, but Super Expensive. For example 1 beer is 3 EUR / 6 BGN .

- 1 point: I'm very disappointed from the condition of the bathroom. The toilet was in awful state - definitely not cleaned for long time, with dirty stains all over and the seat needed to be changed. And on top - a hygiene strap was put on on it! 🤣 Come on, a night there is over 300 BGN! - 1 point: Dirty irons, blinking lights in the room - 1 point: The stuff of on the check-in were very uncooperative and not really polite. + 1 point: The wine tasting tour. The guide was wonderful and did engage the group. + 1 point: The complex overall looks nice and well maintained. This was my second visit and the impressions remain the same after 3 years. Take notes!

The complex is huge, rooms not well sound isolated. Hygiene needs improvement and staff are extremely rude and impolite. The food is so-so. You are being served at the buffet which doesn’t leave a good feeling being measure how much you eat. If you are looking for coziness - forget it.