'upon check in we were told no room ready for you. have a seat. Also we sast for half hour waiting while 5 other couples were welcome and got in right away. Upon going to the room on first floor which we were told we paid for a room with balcony on second floor.They said that is *******s problem not theirs. Take it up with them. Enetered the room to go to bgathroom and there was a huge black bug crawling around in bathroom. Then the chair in room had old candy and dirt in seat, the other furniture was stained and dirty.l Floor was not clean. Got a housekeeper to clean out the chair and vaccuum somewhat! She said fresh cleaned room yet couldn't find a vaccuumn close by. Breakfast you pay for and is not chreap Milk for cereal was warm. It was not a great place to stay. I'm not booking on ******* who rated it 5 star again. Will question booking at a mariott Bonvoy facility either. In morning upon check out more sightings of bus! NOT GOOOD PEOPLE!!!!!
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