스테이브리지 스위트 호텔 스프링필드 사우스(Staybridge Suites Springfield-South)

Room type that was booked, paid for and confirmed with property 24hrs prior to stay was not fulfilled by property. No consulation or partial refund given. Only "thats all we have"

My daughter had a little Birthday Party at the hotel. The pool was nice and clean, as well as the area around the pool. We had a 2 bed-one bedroom suite. The kitchen was the perfect size, the bedroom was amazing for the girls, and the living room area was great for me. The room was clean, the bathroom was clean and the kitchen was clean. My daughter plays in competitive sports and occasionally we travel. This is probably one of the cleanest rooms we have stayed in. The guys at the front desk were very nice. I would stay there again!

The bed is very firm and uncomfortable but our overall room was satisfactory. The breakfast was very nice, lots of selections and very clean. Staff was pleasant and inviting. Would stay again. Hopefully the get new mattresses in the future 😊

I would have liked to see a bigger marketplace for food. The upholstered pullout in my room was frayed, looked old.

The front desk staff was a pleasure ro work with as we checked in, and my partner wanted to confirm his room type request for the upcoming weekend. They were unable to find the reservation originally, but came to the room as soon as they found the answer.

AC in rooms was very touchy with separate controls for living and bedrooms (analog), hallways were not conditioned so that created another heat source making it difficult to maintain a consistent temperature . For hotel age it was in excellent condition.

Our hotel room was 80 degrees. The excellent staff members got us a new room. It was a pain with several young kids and lots of stuff, tired, cranky.

Beds are uncomfortable, pillows are flat. Called earlier in the morning about early check in, they said it will be ready at 3pm. Arrived at 330pm and room wasnt available, I also requested a king bed suite and received a queen size. Wasnt able to move rooms. Overall experience wasnt the greatest. Overly priced compared to others around the area.

Seemed to be short of staff. Having problems checking in guests. Food not ready for breakfast.