햄프턴 인 & 스위트 스피링필드/다운타운(Hampton Inn & Suites Springfield Downtown)

僅限於休息一下可以 其他都談不上

Well to start, it is $50 per night for incidentals, not $50 per accommodation. However, by the time they tell you this, it is non-refundable. As it is suppose to be pet friendly, it truly is not. I brought my cat with me and I always put a towel under the litter box so it doesn’t get all over the floor. However, they charged me $60 to vacuum up a little bit of litter. Mind you, we always clean the room up before we leave so it wasn’t a mess. Wish I would’ve read the google comments prior to booking it as others have had similar experiences.

Room was clean and comfortable. Staff was super friendly and accommodating. Free breakfast was great, with waffles, eggs, etc.

Aside from not being the cleanest place (on the outside) and certain things in the room were falling apart, the staff was very nice, pleasant, and accommodating. Convenient to MGM & Basketball HOF.

Internet was not working and property manager did nothing to help alleviate the problem. also TV didn’t work and refused and other room. will never stay there again. would give zero stars if i could

The hotel is very clean and quiet . The staff are very friendly and professional.

The hotel is not in a good location. It’s in a sketchy neighborhood and right off the highway where you can hear all the traffic noise. The stay was below average for the price. I wouldn’t choose to stay here again

Several cars (over 10) were broken into during our stay including ours. Windows were shattered- hotel staff did set up station where they helped vacuum out the broken glass. No attempt to offer local services- we traveled several hours home with trash bag in window. Better back of hotel lighting is needed along with better security. Someone is going to get hurt in that area!

Our truck window got smashed on Sunday morning, glass all over the place. Everything in the truck was thrown all over.