Comfort Inn

Decent hotel. Equipment and room are a bit old, overall a good stay

Top service

Staff wasn’t the best, or easiest to understand. Very loud and a lot of people in and out (not sure all were staying there), glass broken all over the parking lot, elevator didn’t seem safe, things in the room were broke, the remote, toilet seat, cabinet doors, and not very handicap friendly! Could be better, but for the price and the area, it’s a very good deal

Good stay for the price, very comfortable and clean. Renovations are going on, there are areas that need updating. However, I will stay again for the reasonable price.

Quiet and easy free parking..free breakfast..nice rooms , clean and comfortable. Only thing didnt like was room rates jump randomly. But totally enjoyed our stay. Very accommodating as well.

The beds were clean . That's it. Carpet lifting throughout hallways, visible water damage in room, bathtub dirty, toilet bowl dirty and had been used. Floors/carpeting badly vacuumed, if at all. Old rolled chewing gum under desk. Microwave dirty and food particles. We stayed here 2 years ago and was not this bad. It's not high-end, I get it, but please minimal cleanliness and maintenance is a must... I'm not looking for luxury!

We slept well, and found the bed one of the most comfortable we've ever had on a road trip. The room was clean and quiet. The breakfast was substantial, offering eggs + either bacon or sausage. Our room was tended to the very first day of our stay, with trash emptied, bedding straightened, and the bathroom set straight. We did not feel we needed everyday attention during our 4-night stay, so we put a "do not disturb" sign out for the rest of the visit. Our few complajnts would be: ＞ Slow wi-fi: the connection dropped often, or sites loaded slowly. ＞ Dim lighting: table lamps were so dim that it was hard to read by. Also, there was no light overhead in the shower/tub. ＞ Heat-A/C unit switched on/off repeatedly during the last night of our stay, beginning at 4 AM. This woke us up & kept us awake for a while. Thankfully, we always travel with a floor fan to provide "white noise." The heat unit had performed perfectly up until then. We did mention it to the front desk staff before we left. ＞ The mini-fridge was so cold that everything we placed in it froze solid, including bottled water, cream cheese, and boiled eggs. Otherwise, our stay was comfortable and generally restful. The staff was freindly and attentive. We would recommend this Comfort Inn - Springfield and would return to it ourselves.

Door lock looked as if it had been damaged. The brass plate was bent in several locations. Microwave not working properly.

Great experience from the time I walked in till the time I left. Thank you. I will be back