스프링데일 St Thomas Episcopal Church 근처 호텔

Great hotel. The location is great for travel, right off the interstate. Check in was very quick and efficient, with friendly staff. Room was very clean. Breakfast is always good with fresh items. Prefer this hotel chain because it’s consistently good.

I do not recommend this hotel. I stayed here for business a few years ago and it was quite good. Since then it has really gone downhill. Here are the specifics on this trip: - The key card continually demagnetized between morning and evening, though I was carrying it with other similar cards that did not demagnetize. - The showerhead in my bathroom was broken and just jerry-rigged together, so I couldn't get under it. It took two days of reminding the front-desk staff in order to get it fixed. - The mattress was very thin and incredible uncomfortable. I got up every morning with a horrible backache. - The minifridge in the room had ice in the freezer section. The first night I put a salad in the refrigerator section and it froze. So I turned up the temperature just a bit, and for the next 4 days, the ice that had built up in the freezer section melted and ruined everything I put in there. - The internet connection was unstable. - The ”business office” had a computer and printer. Neither worked. After I inquired, they finally put up a sign saying ”out of order.” - Housekeeping cleared out the towels every day -- there was no option to hang the towels up and reuse them in order to reduce water consumption. - With one notable exception, all the front-desk staff was defensive and unresponsible when asked for help with any of these problems. There was sort of a ”not my problem” attitude. In summary, I will not stay here again, and I would not recommend it to anyone else.