퀄리티 스위트 스프링데일(Quality Suites)

This place was for a reward night for an office party, and boy I wasted my rewards! Management did nothing about the water people were leaving in and out of the elevators, even after we complained about it being a slipping hazard. There was empty fast food containers in the elevator. The room was not up to par. There was so much ice out front, it was a hazard! And nothing was being done about it. As a business, especially a hotel, they would have been putting salt out. It was so bad someone slid into a post out front. It was a waste of our rewards!

The hotel was average and I’m not saying that in a negative way. I would stay again. Nothing bad, just average. Front desk was great and we did need to switch rooms due to a smoke smell, he didn’t hesitate and got us a new room. Not bad at all for the price.

There was a snafu with the booking and the front desk clerk was more helpful than the booking agent. The room was clean and served its purpose for a fair price.

I need to cancel that reservation that was made it said January 17 thru 19 .I made the reservation from January 19 thru the 21

Overall day was pretty good. It was for my birthday we stayed two nights. The pull out bed from the couch was super uncomfortable, and the regular bed was all right. It wasn’t as bad as the pullout, but it was still uncomfortable and like the elevator area was kinda dirty we had found cigarette butts in the elevator.

Staffing guy said 2 hrs check-in but on the app says 1 hr check-in so i have to another hr. That's what i dislike about it. Other than that my stay in was good.

Staff were kind and friendly, breakfast was fabulous, parking for our RV was easy and accessible. Great stay! Definitely our go-to in NWA

Room was large and clean and very quiet. Bed was comfortable. Very good breakfast. Would stay again

Was really wanting to use the hot tub. After arrival realized there was caution tape around the hot tub. So not in use. Room air conditioner didn’t work very well. Room was not cold.