퀄리티 스위트 스프링데일

loved!!

Needs updated and cleanliness was not consistent. The amount of money I paid did not match the quality I would expect.

We had to leave the property last minute as we found bed bugs in our rooms. We had 12 rooms and last minute had to look for other lodging as this hotel was absolutely not habitable unless you wanted to carry bed bugs home with y ou. Do not stay here

Didn’t like anything. The toilet would not flush. Asked for a plumber, never got a plumber. We cut our trip short and left a day early. Will not stay at another quality inn.

I booked this hotel for my daughter and in the middle of the night when she pulled her sheets back she discovered bed bugs. She would have left but is young and was traveling alone so she didn’t know what to do. The front desk gave her a new room but she slept on the floor because she was too worried about getting into bed again. When she asked the front desk if she could use a washing machine to ensure she wasn’t leaving with any bed bugs, they said it was broken (is that why they have bed bugs? They aren’t able to wash things? Yikes!) When asked if she could have a refund she was told “no” since we booked with a 3rd party. I’m very disappointed with this experience, but probably wouldn’t have written this review if they’d tried to even make this right by letting her wash her things and refunding us.

There was a funky Oder as soon as soon we walked in, Like an old and musty smell. There were electrical outlets with no cover plates. Lights in the bathroom didn’t work. Broken towel racks. Holes in the sheets. Walls are very thin. It was okay for a one night stay. Just somewhere to lay our heads down. Would not recommend for an extended stay.

Parking lot was almost non existent with the other hotel so close. Everything else was good.

Joan the breakfast attendant was the most amazing person! Very helpful! Kind! Loving!

Good location, very clean, comfortable beds and hotel staff was very friendly and courteous! Would stay again.