My husband and I were greeted with a disgusting state of an apartment, we paid good money for a so called penthouse the spa and outdoor area was atrocious it was covered in mould the spa was empty and green the bbq had no doors it looked as though it hadn’t been cleaned in months. After calling the manager we were advised the spa would be looked at half way through our stay. She was extremely rude and aggressive when we approached her. Overall the whole experience was unprofessional and disgusting especially at such times through COVID with how unhygienic the apartment was presented.
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