더블트리 바이 힐튼 호텔 브리스톨(DoubleTree by Hilton Bristol)

The hotel is centric.

Computers were down when we checked in. Desk clerk was very rude and wouldn’t let us go to our room until she finally gave in after I asked again. Didn’t offer anything as a courtesy and when another employee suggested they give us a card to get into the room she said that was only for emergencies and that it wasn’t that important to accommodate us or the others waiting.

Staff was nice. Restaurant staff not so much felt they keep staring out of back and pointing a lot very odd.

Place was very clean and amazing. Awesome pool and great restaurant and pub on site. Good price also

Would have been nice to have microwave in rooms. They were available if you called and asked for one but how Long would that have taken. Only negative

We had an issue with one of the servers one of the nights in the bar and the Manager Tyler recognized and saw the issue prior to even saying anything! He 1000% made it right and made sure we were taken care of!!! Absolutely recommend the hotel and restaurant/bar to anyone staying in the area.

There was chewed up gum in the sheets and one of the beds. Only offer was to change sheets . Manager manager Debbie Kerrson was Very rude. The heating unit kept ticking is all night long. I barely slept.

I had no problems with the hotel. ******* on the other had caused me to almost lose my job! I had to pay the hotel and you because my flight was cancelled and the people at ******* were rude and refused to help me.

I would have really liked a microwave in the room especially arriving so late, and the bathroom could have been a little cleaner with more towels/wash cloths but very nice stay