My check in at reception was lovely. However, I found the masseuse extremely rude. She collected me from outside the room, her body language and expression were rude and moody. She snatched the sheet out of my hand and shoved it in her drawer without looking at it. I hadn't highlighted any problems so there was nothing to discuss, but she made me feel like me being there was an inconvenience to her. The massage itself was not what I hoped. I felt like it lacked any effort. She didn't ask if the pressure was ok or if I was comfortable etc. I also thought it was strange that there was no music in the room to help with relaxation and mask any noise outside. It was a quiet day, however, towards the end of the massage a group of people had arrived and were very noisy all of which I could here. I had high hopes of my experience at the Crazy Bear as I have really enjoyed visiting the venue in the past. I was looking forward to feeling very relaxed, but unfortunately this was not the case, and I will not be booking or recommending a massage at the Crazy Bear in the future.
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