레지던스 인 바이 매리어트 리치몬드 숏 펌프 앳 더 노치(Residence Inn Short Pump at the Notch)

Just a couple miles from Short Pump Town Center. Less than 20 minutes from University of Richmond, and the convention center. Close to a lot of restaurants and shopping. Super friendly and accommodating staff. Duncan and Tiffany were very welcoming and quick to answer questions and address needs. Slight road traffic noise in rooms at the back of the property may bother some who are light sleepers so let staff know at check-in. Nice complimentary breakfast.

Nice property, good location near food options. Clean and welcomes pets. Only issue was we waited for front desk staff to show up for nearly 15 minutes. She was helping a guest on one of the floors. Only had one staff on that evening when checking in.

It was last minute & we were so pleasantly surprised. From the staff to the room, we were very happy with our stay!

The only problem I had was my reservation was stuck in cyber space and Tiffany had to get another coworker to help her. It was a computer issue not a staffing problem….

Loved the property. Loved Tia and Cheryl at the Front Desk. Friendly, helpful, kind and lovely

The property and staff were great. We did 5 nights and the problem is that we used ******* to book it. Sure we should have known better, but we did. There are 4 rooms in this hotel in which the only window in the room faces a brick wall, with absolutely no view of the outdoors. It was like living in jail. Absolutely insane, and the management could not change it for us because it was booked through *******. Of course, ******* will not do anything either. Don't ever use them. The hotel was great though, just make sure you don't get the brick window!

The rooms were nice and clean. The staff was warm, friendly, and very helpful when it came to accommodations for our room and assisting us during breakfast when we were getting our twins in the high chair. We did not get to enjoy all the amenities but the fire pit and pool were pretty cool. They also have a basketball court which is not common at any hotel. A+ Experience

Great hotel, only complaint is the pullout sofa mattress was like paper thin. My dog wouldn’t even sit on it. It was very very tin and felt like I slept on metal.

Had excellent stay at this Residence Inn by Marriott. Very clean, nice personnel, plenty of parking, which was very well lit at night. Lots of room in the Queen Suite.