홀리데이 인 시카고 노스 쇼어(Holiday Inn Chicago North Shore, an IHG Hotel)

Great hotel,feel really comfortable and 100% recommended this place

I’m going stay here tonight. But you guys are asking for a review now. What is this? 🤨

I recently closed on some property in Evanston and needed a place to stay. I knew this hotel for years from the outside and was very happy with the room once I got in. It’s modern and clean and overall very nice. The only problem I had was the sheer size of the complex and the maze of hallways in order to find my room.

酒店服務很好，職員很熱情❤️環境舒適，房間整潔。附近交通方便，整體感覺很好👍🏻下次再來的話，值得再次預訂

服務挺好，游泳池給力

This is our second stay at this property. The first was awesome. The second - not so much. The bathtub had hair on it when we checked in, the in-room safe did not work (they say they would send maintenance but wasn't fixed when we returned to the room), the coffee maker was full of grounds which tells me it definitely wasn't cleaned before we checked in, and I killed more tiny ant-like bugs in the bathroom than I could keep track of. I have videos for reference of the bathroom bugs, inoperable safe, and dirty coffee maker, and am happy to provide them to the hotel. It's a shame, as I really like the location and atrium pool at this location. The employees at check-in were very nice. The beds are super comfortable and the air conditioner worked perfectly.

I got a total of 2 hours sleep. The air conditioning unit would stop working every 30 minutes. There is no toilet paper in my room and I was told I would have to come to the front desk to get some. There was not a working ice machine anywhere on the property so I had to go to the bar restaurant. Then the fire alarm went off for 45 minutes at 4 AM

The airconditioners on the first and 2nd floor vent into the main lobby. The first floor and 2nd floor public areas were miserably hot. could not get temp in room below 74, even if set thermostat at 68. Stood at elevator for 5 minutes before decided to walk down the stairs. staff person at foot of stairs and I told him elevator did not appear to be working. He said he knew. No sign placed etc to avoid unnecessary waiting.

Checked in Saturday the 22nd-24th under my husbands name we decided to stay an additional night however no one came to clean our room or replenish fresh linen/towels etc when we got back the front desk assured us someone would come to the room we waited hours and then was told they told the cleaning people and they were sorry they’d all gone home for the evening. We were then instructed to come to the front desk if we needed fresh towels. To say the least we were dissatisfied and never given fresh linen for the three nights stayed.