호텔 이비스 리스보아 신트라(Hotel Ibis Lisboa Sintra)

The issue was that I mistook making the reservation as I was working so busy and didn't realize was for the next day and I was needed to overnight stay because It was late night, when I came and the man in the reception told me they was needed to charge me for that night and for the next night I had the reservation made through trip.com, I explained that I will only stay the night and later I am traveling, still he didn't put solution and then I requested trip com to refound and they say hotel never replied to the request so they can't do anything,I think we are all persons who can have mistakes and it was not like I didn't show up or want to have something extra, if I was the hotel even the cancelation policy I will refound to the guest in this very special and specific situation or not overcharge.

Me and my wife loved,5 stars

雖然酒店一般般，但第一天酒店早餐非常之有驚喜，所以繼續訂第2天，繼續幫襯佢嘅早餐，繼續飲鮮榨橙汁及葡撻

Tava tdo muito limpo, só tivemos problema com o estacionamento mas de resto estava top

Agradavel, pequeno almoço normal

Todo genial, gente amable, parking interior muy económico aunque tenga exterior gratis. Desayuno muy bien. Habitaciones muy limpias. Bien localizado. Volveremos.

There was an altercation in the room above at 1 AM. I informed the front desk was told that it was not their job, That security would take care of it. At least the breakfast was good.

I found the staff always willing to help with a smile. My room was clean and attractive for the price. Couldn't get the AC to work but fortunately it was Fall and not unbearable.

Such a relief booking this property. It was clean, comfortable and breakfast was delightful. Close proximity to beautiful forestry and multiple castles.