카멜리아 아이쉰 클럽(Kamelya Aishen Club & Aqua Ultra All Inclusive Kids Concept)

Her sey çok güzeldi teşekkürler kamelya ailesi tüm personel yemekler her sey çok güzeldi

Disappointing stay at this resort. I and my family recently suffered a lot. They literally cheated us by giving us corner room and the room wasn’t the same as we booked. It was totally a different room. We requested them couple of times. They ignored our request and were banging all the time by saying their rooms are fully booked. Thanks to trip.com who were there for us all the time. Trip.com went beyond their noms to help us out.

Anything was super thanks for all staffs.for this amazing holiday.we well come again .

Konum çok iyi, üç otel aynı alanda çok değişik konseptler var . Gittiğim oteller arasında ilk 5 e girer. Bu arada trip uygulaması da çok beğendim. Teşekkür ederiz.

Bra prisvärt hotell med mycket utbud. Bra mat men saknar mer utbud för vegetarianer och laktosfritt. Synd att man inte kan äta på alla restauranger, borde finnas möjlighet att boka in sig någon kväll. Men överlag ett av bättre hotellen vi varit på, mycket aktiviteter, inte så kallt i poolerna. Vi kommer nog tillbaka!

A very nice facility. We are very satisfied with the cleanliness and the offer. The staff is always courteous. This is the fifth time we have been here and that says it all. Simply great.

Almost no cleanig of the room When we arrived the soapdispencer was broken , we mensionded it to the staf three days later stil broken .nimibar not filled up Used papers of sugar still next to koffiepot Reception staf pulled a face after asking someting about the wifi Amost impossible to fi d atable for dinner At the pool towels layd everwher but no guests using them

Große Anlage mit sehr vielen Bars, Snackbars und Restaurants Abendshow ist gut, das Programm ist aber nicht sehr einfallsreich (hauptsächlich Tanz-Shows) Sehr große Auswahl an Speisen und Getränken, leider aber wenig Abwechslung Strand und Pools sind sauber und gepflegt Für Kinder gibt es viele Aktivitäten und Möglichkeiten, die Poollandschaft ist für Kinder nicht optimal

1. Terrible cleaning service. We left $20 for the room cleaners every day from the first day of our stay (because we have a young child and wanted it to be very clean), but the cleaning got worse and worse. Not to mention, we checked into a room with sand on the floor. The broken drain in the bathroom wasn't fixed even after several calls and visits to the reception. 2. The rooms are either very old or poorly constructed. Everything is shaky and falling apart. The mattress is simply "alive"; if two people sleep in the bed, you'll bounce every time the other person turns over. 3. There are no elevators in the buildings, so if you have a small child, don't accept the 3rd floor. It'll be tough for you. 4. The service is a whole other story... In the restaurant, they don't care about you. Nobody will ask if you want something to drink with your dinner. We also went to the paid Italian à la carte restaurant, after which we all got food poisoning. We were severely sick with high temperatures and all the symptoms. Did anyone from the hotel apologize? No one! I repeat, they don't care about you at all. 5. The food in the restaurant is not tasty! I've been to various hotels, from 3-star to 5-star, but I've never had such tasteless food. The selection is very limited. Breakfasts are terrible. Nobody will make an omelet to your liking. In summary, the hotel doesn't live up to its claimed 5 stars at all. Paying 4,000 euros for 9 days, we expected some basic respect.