머큐어 슈루즈버리 올브라이튼 홀 호텔 & 스파(Mercure Shrewsbury Albrighton Hall Hotel & Spa)

入住過程非常快速，環境優美寧靜，早餐OK

One of the biggest things we noticed was how happy and friendly all of the staff were… the house keepers, bar staff, waiting on staff and front of house staff making the experience of staying in the hotel very enjoyable.

Great check in and late dinner reservation organised by the front desk. Dining team were quite hassled in the Oak Room but still managed to remain professional. Room clean quiet and comfortable. No upgrade this time alas. Pool fantastic and welcoming team. It’s a good hotel with fantastic staff who could not have been more helpful

Staff were ok. Booked a privilege room. Had to change rooms as first room was dirty and had no where to sit and a small double bed in a huge room. Got moved to a better looking room with a sofa very grateful but no robes and slippers like the other room. The place is inconsistent and cheap but I didn’t pay much as used a free reward night. So I got what I paid for

Great hotel, excellent food pleasant staff. Traditional decor but room was comfortable and clean.

Arrived at 5.30pm on 29/12. Car park poorly lit and my wife fell over a kerb. Staff said lights hadn’t worked for a few weeks. Room unheated, soiled carpets, mouldy blinds. A very tired hotel, avoid…

The area is lovely, it's of space and nice views. We attended a party and stayed overnight in the stables building. Rooms very spacious, although decor a bit outdated, sticky iron plug etc. However bed was very comfortable and slept good. The biggest disappointment was no hot water in the shower (I can't have baths due to my condition). Staff offered to move us, however at midnight I wasn't keen to do that, therefore disappointingly could not have a shower. Also hotel would benefit from designated smoking area as a lot of people seem to smoke by the main entrance and that carries around the grounds, which for non smokers is very off-putting.

Amazing staff - front desk helped sort supper order out just before the kitchen closed. Really appreciated him fetching a menu so I could order and then take my bag to my room whilst supper was been prepared. Little gesture but really appreciated. Good gym facility too.

Magnificent older estate/school property that has been transformed into a modern spa like experience. The bar was cozy and the dining room friendly and tasty. Really enjoyed the multi-room thermal studio and pool area, they were both very classy. Was visiting the area coordinating some bereavement and this was just what the Dr ordered.