슈리브포트 제네랄 스크랩 머티리얼 근처 호텔

It's 10PM and I'm arriving in Shreveport for my dad's surgery in the morning. I called the Hilton to confirm that the hotel knew I was arriving late, and I was informed by the front desk clerk that they were oversold and did not have a room for me, but that they would walk me down the street to another hotel that was used for their overflow. I asked if it was equivalent to the Hilton in ratings. The answer was no. The reviews for the other location were terrible. When I asked why I was not notified that they had no rooms, the desk clerk responded that the day shift must have been busy. So was I!! I told him I was not comfortable with the ratings of the other hotel and their reviews for cleanliness were not good. I asked if there were other options? The response was, ”No, but if you want to cancel I can refund your money.” I told him that was really nice - especially since they didn't have a room for me. Seriously?!?!!!! Done with Hilton. I frequent the Omni and Hyatt for both work and pleasure weekly and never has this happened. Really disappointing and super frustrating - not to mention inconvenient as I'm trying to find another locations to stay. So much for customer service and reservations. Thank you Marriott for coming to the rescue and even offering a discount.

FIRST IMPRESSIONS CAN EITHER MAKE OR BREAK ANY BUSINESS!!!! Keep reading…….. We were attending a Cornhole tournament and the selection of Sam’s Town Hotel and ****** was A WIN!!!! From the amazing customer service by Natalie at the Front Desk, who deserves recognition by Hotel Management for representing the Hotel with outstanding customer service and going beyond her duties!! Both at our check in and check out, Natalie was FIVE STAR!!!! Also, Traig, who we were lucky to have as our AWESOME Bellman, SO POLITE AND PERSONABLE!!!! We also lucked out by having his assistance as we checked in and when we checked out! He also should be recognized for his excellent attitude and being a GREAT REPRESENTATIVE of Sam’s Town Hotel! Our room was absolutely beautiful and so clean and well stocked, I highly recommend this Hotel!! My only negative experience was when I was getting my “Rewards Card”, the young man’s comment about being reimbursed for the first $300 in loss with promotions in the mail in approximately 7-10 days, just started my gambling with a NEGATIVE thought process. I think something better to welcome first time players needs to be implemented; don’t start a gamblers evening with such a negative comment!! Overall, we enjoyed our stay, but may not return due to the bad feeling about gambling there! But, the Hotel was a great experience and we were very pleased!!! But, gambling, I did not get off to a great start, but I was shocked at the comment and hope this explanation gets changed to not start your guests off with Negative Vibes.

우리의 마지막 경험은 우리 마지막이어야했지만, 우리는 우리의 전 사랑했던 엘도라도 ******에게 두 번째 기회를주기로 결정했습니다. 예약이 이루어 졌을 때 속성에 좋은 변화가 있음을 암시했습니다. 사실이 아니 었습니다. 업데이트 및 유지 보수는 분명히 의제에 없습니다. 객실은 구식입니다. 그들은 단지 더러웠다. 그리고 나는 너무 오랫동안 무시되었다는 ”심각한 더러운”에 관해 이야기하고있다. 여기에 호텔 객실 경험의 몇 가지 예가 있습니다. 나는 물 한 잔을 쏟아 내고 수건을 움켜 쥐고 몇 초 만에 수건에 큰 갈색 얼룩이있었습니다. 갈색 얼룩은 그것이 무엇을 가져 왔는지 상상할 수 있습니다. 우리 체재의 마지막 밤 내 문은 열리지 않을 것이다. 나는 하우스 키핑 직원이 마스터 키를 시도하고 문이 파손되었다고 들었습니다. 프론트 데스크에 두 번의 전화가 끝난 후 다른 방에 넣고 스위트 룸으로 업그레이드되었다고 들었습니다. 업그레이드 된 방이 있는지 여부에 관계없이 덜 신경 쓸 수있었습니다. 나는 몇 시간 동안 잠을 잘 수있는 방과 직원의 공통된 품위 만이 BLASTED 문을 고칠 수 없다는 후회를 표현했습니다. 스위트가 업데이트되지 않았고 먼지가 어디에서나 눈에 띄었습니다. 우리는 전염병 시대에 살고 있으며 대부분의 호텔 속성에는 프로토콜이 있으며 손님의 안전을 보장하기 위해 준수합니다. 식당 음식은 끔찍하지 않았습니다. 우리가 선택하는 주요 문제는 그들이 그것을 가지고 있지 않다는 것을 배우기 위해 옵션을 선택할 것입니다. 또한 우리는 그들이 잠시 동안 선택하지 않았다고 들었습니다. 머무는 동안 스테이크 하우스가 열리지 않았습니다. 선물 가게는 제한된 시간이 있습니다. 스파에는 제한된 시간과 제한된 마사지 치료사가 있습니다. 스파의 직원은 효율적이고 환영했습니다. 나는 일반적으로 슬롯 대 테이블 게임을합니다. 과거에 있었던 것보다 제한된 슬롯이있었습니다. 슬롯 머신의 대부분은 오래되었고 여러 기계에는 작동 할 수없는 표지판이있었습니다. 흡연자 인 경우 도시 규정 당 재산 내부에는 흡연이 없습니다. 그들은 우리가 우편으로 받은 전단지에 광고된 ”파티오”를 구축하고 있지만 아직 완성되지 않았습니다. 이 호텔의 전체 환경은 떨어져 있습니다. 일부 직원이 고객 서비스 지향적이지 않았다고 말하는 것은 과장된 것 같습니다. 이름이 바뀌면 재산이 개조되었다고 생각할 수 있습니다. 그렇지 않습니다. 관리가 대부분의 손님 / 선수가 기대하는 표준에 도달하지 못하면이 숙박 시설의 전망은 심합니다.

We had the worth check in expensive I have ever had in my life. The agent was extremely rude to my wife. Verbally threatened her and then threatened to call the police on her. We were in town for a funeral and he said our names were not on the reservation. She showed the email from IHG that confirmed the reservation and later I also confirmed with the corporate office we were listed. He said he didn’t care what the reservation said and also said he didn’t give a f that we were there for a funeral. I attempted to contact the management at the location as I was not in the lobby when this occurred and the front desk agent identified him self as the manager and told me to and I quote circle my a** back to the hotel if I had a problem with how he spoke to my wife. We will never stay with IHG again. After reading other reviews this experience is common at this location. I am filing a police report. Contacting the local news and have made a complaint with the corporate office. The agents name was David or Davis. To be a hospitality establishment there was none offer period. The hotel is also run down and dated.

Boomtown.. the name alone seems to tell a story about what it is store! This was a memorable evening. We arrived into the area late - and unexpected on a Thursday. We generally just find a hotel as we enter town. However as we started searching, almost every option was sold out. This is what eventually lead us to Boomtown. We showed up and they had a double room. However as the front desk was checking us in, the double room disappeared and the only option was a king suite with jacuzzi tub. Given we really had no other options and it was late, we took the option and asked for some additional bedding for our kids to sleep on the floor. The front desk ladies were kind but you could tell they were understaffed and doing their best. The room was okay - it is dated and you can tell not much has been put into updating this hotel/casino/resort. It wasn't necessarily dirty, but it did not feel super clean either. We all chalked it up to an adventure and made the best of the evening before getting up early and leaving town. While it was not the worst stay, I would not stay here again. In fact, I would avoid Bossier City and Shreveport completely and stay elsewhere. We travel quite frequently and this was a town/city that gave us an uncomfortable/unsafe feeling. We rarely have this feeling (and we've been some places!) so when it happens, we take note.

별 10개를 평가할 수 있다면...그렇습니다! Kia: 프론트 데스크 매니저 Shaketha: 아침 황소: 하우스 키핑 LaTonya: 하우스 키핑 가장 깨끗한 객실!!! 이 전체 팀은 매우 매력적이고 친절하며 전문적이며 우리의 요구에 맞게 조정되었습니다. 우리는 여행 중이었고 다른 사람들보다이 메리어트를 결정했고 우리가 한 것이 너무 기쁩니다! ! ! 모든 것이 훌륭했고 LaTonya는 내가 필사적으로 필요한 메이크업 리무버 물티슈를 몇 개 더 사냥했습니다. 중요한 것은 작은 일입니다! 모두 잘하고, 경이로운 팀워크를 계속하고, 우리가 여행하거나 Shreveport를 방문 할 때마다 여기에 머무를 것입니다! 🙌🏽👊🏽💯 그만한 가치가있는 객실 요금!

우리 상사가 설정하도록 도와주세요. 너무 좋지 않아, 그는 매우 만족한다. 정말 좋습니다. 가격도 꽃입니다. 전체가 매우 깨끗합니다. 엄청난. 사장님이 다음에 또 묵을 거라고 하셨어요

프론트 데스크 직원이 나를 위해 방을 찾았습니다. 컨벤션이 도시에 있다는 것을 알게 된 후 큰 일이었습니다. 불행히도 내가 초대를 받는 것처럼 보이게 보다는 그녀를 방해하는 것 같았습니다. 방은 괜찮았지만 AC가 꺼지지 않아 잠을 잘 수 없었습니다. Courtyard가 아침 식사를 제공하지 않는 메리어트의 유일한 부서라는 사실을 아쉬워하지 않았습니다. 전반적으로 예, 나는 잠을 잤지만 비용이 들었습니다.