이비스 첸나이 OMR- 언 아코르호텔스 브랜드

이비스 첸나이 OMR- 언 아코르호텔스 브랜드 후기

이비스 첸나이 OMR- 언 아코르호텔스 브랜드

It Expressway, opp. Elcot Sez, Sholinganallur, 600119 쇼링가넬러, 타밀나두, 인도호텔 정보 더 보기
이비스 첸나이 OMR- 언 아코르호텔스 브랜드
이비스 첸나이 OMR- 언 아코르호텔스 브랜드이비스 첸나이 OMR- 언 아코르호텔스 브랜드이비스 첸나이 OMR- 언 아코르호텔스 브랜드
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이비스 첸나이 OMR- 언 아코르호텔스 브랜드 리뷰

7.7/10
좋음
리뷰 70개
실제 투숙객 이용후기
위치7.7
시설7.7
서비스7.5
청결도7.9
결과 내 검색:
정렬 기준:
모든 리뷰(70)
높은 평점 리뷰(45)
사진/동영상 리뷰(3)
평점 낮은 리뷰(7)
KimMinsoo
디럭스 룸-상층-아이비스 스윗 베드
투숙일: 2024년 4월
출장
리뷰 2개
4.5/10
작성일: 2024년 8월 18일
직원들이 손님이 예약한 내용을 잘모릅니다. 스페셜 패키지로 장기 숙박을 했었는데, 패키지 비용은 다지불했는데 서비스는 받지 못했습니다. 매니져에게 환불요청했으나, 환불받지못했습니다.
리뷰어
스위트 베드 바이 이비스 퀸 사이즈 침대 룸
투숙일: 2024년 8월
가족
리뷰 1개
2.5/10
작성일: 2024년 9월 30일
I recently stayed at Ibis OMR and unfortunately had a disappointing experience, particularly with the service from the receptionist, Mr. Ram. I felt misled about the pricing, which resulted in me paying significantly more than I had anticipated. When I checked in, I was not clearly informed about the charges and fees of room retention, all other receptionist did not indicate any charges for room retention except Mr.Ram. Mr. Ram’s explanations were vague and left me feeling uncertain about the total cost. When I inquired further, I received inconsistent answers, which only added to my frustration. I believe transparency in pricing is crucial for any hotel experience, and this situation made my stay far less enjoyable, because of the repeated torture of the receptionist especially Mr. Ram. I hope the management addresses this issue, as it could improve the experience for future guests. Overall, I cannot recommend Ibis OMR based on my experience.
번역
Ms hema
스위트 베드 바이 이비스 퀸 사이즈 침대 룸
투숙일: 2024년 4월
개인
리뷰 1개
10.0/10
강력 추천
작성일: 2024년 5월 22일
Love to stay here the staffs all very friendly food was so good it's very safe place
번역
Joyel
스위트 베드 바이 이비스 퀸 사이즈 침대 룸
투숙일: 2023년 10월
커플
리뷰 24개
10.0/10
강력 추천
작성일: 2023년 11월 17일
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번역
M S Mahmud
스위트 베드 바이 이비스 퀸 사이즈 침대 룸
투숙일: 2023년 10월
커플
리뷰 6개
4.5/10
작성일: 2023년 11월 19일
Very Small TV Very Small Birthroom
번역
Orontius Mark
스위트 베드 바이 이비스 퀸 사이즈 침대 룸
투숙일: 2023년 3월
커플
리뷰 10개
8.5/10
아주 좋음
작성일: 2023년 4월 30일
Staffs were Friendly and Helpful Decent Hotel
번역
리뷰어
스위트 베드 바이 이비스 퀸 사이즈 침대 룸
투숙일: 2022년 9월
커플
리뷰 1개
7.5/10
작성일: 2022년 10월 12일
The all you can eat buffet was delicious. However, the price was very high by Indian standards.
번역
리뷰어
스위트 베드 바이 이비스 트윈 룸
투숙일: 2023년 8월
가족
리뷰 1개
8.0/10
아주 좋음
작성일: 2023년 10월 14일
Good stay with economy
번역
Yedingxiangdandan
스위트 베드 바이 이비스 트윈 룸
투숙일: 2023년 7월
친구와 여행
리뷰 1개
8.0/10
아주 좋음
작성일: 2023년 9월 2일
半夜到達，服務員很熱情
번역
Dreamer25733326052
투숙일: 2024년 9월
출장
10.0/10
강력 추천
작성일: 2024년 10월 8일
It is the best hotel as far as hospitality is concerned. Staff is so well behaved and hospitable. They treat u so very well, will give u food even if it is 4 in morning or 12 at night . It has small but well equipped gym. Would definitely love to stay here again.
번역
6/7
숙소 답변: Dear Guest, Thank You for sharing your valuable feedback on Trip Advisor! We at ibis Chennai OMR, always strive to provide our guests a comfortable and memorable experience. We are delighted to know that you enjoyed our services and amenities. Our team is attentive and supportive and is able to deliver excellence in service. It was a pleasure to have you with us and we sincerely look forward to welcoming you back soon! Sincerely, Vineesh Kurup General Manager
리뷰어
투숙일: 2025년 2월
기타
10.0/10
강력 추천
작성일: 2025년 3월 14일
They have great service. Staff is very humble and polite. Housekeeping and cleaning is good. Sarojini staff is really doing her job great.. The hotel is at center of city at OMR road near the IT hub. All the market and other attractions are very near to hte hotel . Airpport connectivity is good.
번역
Roam48542694229
투숙일: 2024년 12월
출장
10.0/10
강력 추천
작성일: 2025년 1월 21일
ENAKSHI & SHEEBAN - THANKS ALOT FOR YOUR WARM WELCOME. IT WAS A VERY PLEASANT STAY IN IBIS. ALL THANK TO YOU. FOOD IS GREAT AS THERE ARE MULTIPLE OPTIONS ARE AVAILABLE ACCORDING TO CLIENT'S CHOICE. SONU THANKS FOR YOUR PATIENCE. HOPE I'LL TAKE SAME STAY ALL THE TIME I VISIT.♥️♥️
번역
숙소 답변: Dear Guest, Thank you very much for your kind and thoughtful review. We are delighted to hear that you had such a pleasant stay at Ibis, and we truly appreciate your recognition of Enakshi, Sheeban, and Sonu for their warm hospitality and patience. We are proud of our team and will be sure to share your feedback with them. It’s wonderful to know that you enjoyed the variety of food options, tailored to meet our guests' preferences. Your feedback is incredibly valuable to us, and we are grateful for your trust in us. We sincerely look forward to welcoming you back and providing you with the same high level of service and comfort during all your future visits. Sincerely, Vineesh Kurup General Manager
Gihani G
투숙일: 2024년 12월
가족
2.0/10
작성일: 2025년 1월 21일
Extremely dissatisfied We arrived at the ibis omr at 9pm and before arriving spoke to front office 2times as I’m traveling with an infant to ensure the rooms are available yet it was not ready Upon checking in they told the 3 rooms booked can be given from 3 different floors and 1 is a differently abled room. I refused to accept this and the receptionist was so mean she was treating me like it was my mistake The manager on duty spoke as if he really don’t care about our inconvenience I am truly ashamed to say I’m a member of Accor group to which this hotel belongs And surely I will not consider this hotel for a revisit and neither recommend this to anyone
번역
숙소 답변: Dear Gihani G, Thank you for sharing your feedback regarding your recent experience at ibis Chennai OMR. We sincerely apologize for the inconvenience you faced during your check-in process, especially considering your travel with an infant. It is our standard practice to ensure rooms are prepared ahead of time for guests, and we regret that this was not the case for you. We understand that being assigned rooms on different floors, particularly with a specially adapted room, did not meet your expectations. We strive to provide a welcoming environment, and we are sorry to hear that you felt our team did not address your concerns with the care they deserve. Your comments regarding our staff will be taken seriously, as we aim to foster a respectful and accommodating atmosphere for all our guests. We assure you that the same would not be repeated in future Your feedback is invaluable as we continue to improve our services. Sincerely, Vineesh Kurup General Manager
Niteesh Vasist K
투숙일: 2024년 11월
기타
10.0/10
강력 추천
작성일: 2024년 12월 28일
The stay was absolutely fine. The checkin was a little late but, apart from that everything went absolutely fine. The stay was nice and very well maintained. The property has an ample car parking space and the buffet breakfast was absolutely fantastic! The staff including Lalitha, Suliu, and Ambika were quite helpful! I’d recommend the place to anyone who’d ask!
번역
숙소 답변: Dear Guest, Thank you for your kind words! We are delighted to hear about your positive experience with our excellent service, cooperative staff. Your feedback motivates us to continue delivering the best hospitality. Looking forward to welcoming you back soon. Sincerely, Vineesh Kurup General Manager
Wander25224751329
투숙일: 2024년 11월
가족
10.0/10
강력 추천
작성일: 2024년 12월 28일
Breakfast was very...good buffet spread and live dosa very nice and the rooms are cleaned housekeeping person are very helpful for all the request and front office Lalitha and all the staffs in this hotel are very well trained we enjoyed the stay
번역
숙소 답변: Dear Guest, Thank you for your kind words! We are delighted to hear about your positive experience with our excellent service, cooperative staff. Your feedback motivates us to continue delivering the best hospitality. Looking forward to welcoming you back soon. Sincerely, Vineesh Kurup General Manager