릴렉스 인(Relax Inn)

I’m seriously warning people not to stay here. To start, the floors hadn’t be mopped in I’m guessing weeks. The bed was just two box springs, one on top of the other and a foam pad on top, so that hurt in the morning. then we get someone at 9:30am (check out is 11am) WALKING INTO OUR ROOM AND DIDNT KNOCK. Luckily we had used the chain latch on the door as well as the key lock because that’s the only reason they stopped coming in. They were so lucky we weren’t getting dressed because I told my sister after it happened I would have lost my mind on them. And then after that, our shower just didn’t work, but I was too scared from the creep who walked in earlier to go ask to have it fixed. Literally the worst experience I’ve ever had in a hotel and I’ve travelled across the globe.

Didn't like anything! Shabby place. Super poor! Noisy at 12:30AM called desk and was told to call 911!!! Really ! Horrible mgmt. Room needs a desparate TOTAL redo. Everything really old. Missing lite switch buttons. Terrible towels. This place has not seen an update in years. Chopped paint with 6 different colored coats of paint. This was once an EconoLodge and "Relax Inn" doesn't apply. New name needs to be the "No Sleep Inn". Should be removed from your hotel choices in Rome, NY until under new mgmt. and TOTAL tear down and rebuild is done.

This is a DSS prperty with tenants, hanging around outside. Very sketchy vibes. The furniture inside the room was stained and dirty or broken. Dusty holes in walls in need of several repairs walls are thin.

The fact it has more dss people and cops here then wake up with all of these little tiny bugs crawling all over i will never book there again this place is disgusting

It was truly unbelievable how dilapidated, dirty, and disgusting this motel was. From dodgy stains on the sheets and mattress protector, to broken furniture under the stairs, to non-working lights, we moved to a second room that wasn't much better. The floors were filthy, the bathroom tiles were breaking off at the edges, the electrical outlet box was coming out of the wall, and the sheets were clearly cheap consumer from Amazon, plus they were so heavily scented with detergent/softener that my skin started to itch within minutes. I guess I should be grateful they washed them recently? It's clear that this was formerly a budget motel that was never maintained when ownership changed. The manager didn't even care to be on premises when we checked out at 7:30 am. Honestly, a zoning inspector should take a second look at the place; it's a hazard.

Roaches on the table , the bed was covered in stains … it was very awful experience.

Many questionable stains and a few things were broken. (The curtains, lock on the door, and sprinkler system). If I wasn't so desperate for a place to stay I would have left immediately. Unfortunately every hotel was booked within a 20 mile radius

Nice over night stay... Exactly what I was looking for...

If you have no other option than to stay at the Relax Inn, reconsider. Smoky, dirty, dusty room, where not even the mirror above the sink was clean after the last guest who used it vigorously brushed their teeth. If we hadn't been riding across New York state on bicycles, and there was another room available within 50km, we would have left immediately. The door looked like it had been kicked in and shoddily repaired. We were also charged $5 per bike to bring our bikes into the already-filthy room (no other safe storage option was provided) while no other hotel on our 10 day trip