르 프레지던트 셔브룩(Le President Sherbrooke)

A nice hotel at great location. Room condition was good except the airconditioner was a bit noisy, but overall my experience with this hotel was still nice. They have lots of TV channels including sports 😉

早餐不行還不如去麥當勞，服務態度也一般

Personnel souriant et accueillant

One of the room the connected room did not have heat, we reported it and never got fixed. I filed a complaint at the front desk and didn't even offer us a small rebate on a 3 nights stay for the inconvenience. Very disappointing to say the least!

An hour prior to our check in, my father-in-law who had one of our rooms collapsed and got rushed in an ambulance to the hospital. We explained the situation to *******, and they went ahead and charged us for an empty room anyway, even in these circumstances. On Christmas Eve... This is a soulless corporation, bereft of compassion. My eyes are open now.

There was no restaurant or bar. Booking info very misleading. I believe that we should receive price adjustment.

Stay was very good. Icy conditions weather wise. Walk ways were still covered with ice, we stayed for 4 days and walk ways never were touched. Otherwise very good

The pool area was great but don't go when there is a kids sports tournament because its loud

Old place, smelling carpet, poor pressure from the shower head and shower fan so dirty it's was disgusting. They are asking not to use third party website for reservation to help reinvest in their place... I think they need just to clean the place first.