this is supposed to be a four star hotel. 1. the shower is very small with a flimsy curtain so the floor/toilet becomes wet and slippery. the shower head direction can't be adjusted so it either goes horizontally toward the shower curtain or the wall. 2. the staff didn't clean our room and lied about until I showed them the room was not tidy at all. we ran out of toilet paper. 3. the receptionist didn't speak any English. 4. when we checked in, they said there is massage service until midnight every day, but when we checked around 9pm, they said the masseuse hasn't been coming at all. 5. it's not close to town at all. you either have to walk 25 min or take a cab. 6. my roommate asked the reception to call a taxi for her and was told that she can just join their cab since they were leaving work anyway. turned out it was just their dad picking them up from work but they charged her anyway, at an even higher rate than regular taxi. 7. our rooms were only a window away from the street so we could here everything from outside - people talking, cars driving by, etc.
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