더블트리 바이 힐튼 쉐필드 파크(DoubleTree by Hilton Sheffield Park)

좋은 깨끗한 호텔. 조식은 최근에 가본 다른 호텔보다 맛있었습니다. 아침 식사 시간을 예약할 필요가 없습니다. 유일한 실망스러운 점은 아침 식사를 하러 갔을 때 예약에 아침 식사가 포함되어 있지 않다고 들었습니다. 창피했다. 나는 나의 이메일을 파헤치고 나의 예약을 확인하기 위해 나의 숙박에 아침 식사가 포함되어 있는지 확인해야 했다. 내가 할 때 내가 breaky에 대해 지불하지 않았다는 말을 듣는 것은 좋지 않기 때문에 이것에 대해 뭔가를 해야 합니다. 그러나 전반적으로 멋진 호텔이었습니다.

좋을 수 있다

Had to pay additional £5 per person to use the pool area. Had to pay £1 room deposit. This wasn’t mentioned at the time of booking.

The room is freezing cold as the AC is not working in our room. Manager brought a portable heater but it also takes ages to heat up. I asked for additional duvet and no action was taken at all. Very disappointed.

We were issued keys that failed to open the door forcing us to make our way back to the front office. Our room, by the way was last on a long corridor on the upper floor of an extended wing if you can picture that. We booked (and paid for) a room for three but upon entering, the extra bed was not made up. Tried to call every number on the house phone but none was answered which meant another long walk to the front office, again. When we found the drain in the shower clogged I was hesitant to complaint to avoid further disappointment but I did anyhow and true enough - nothing was done. I must admit the hotel had one of the widest selection of tea and coffee (and chocolate drink mix) I've seen in a hotel room. I appreciated the coffee but unfortunately, restocking was only done once throughout our 4 night stay. I wonder if this was to be expected. Double Tree is a respectable brand (at least in my part of the world) but I don't understand what could have gone so wrong with this one.

Sorry, wasnt happy on this occasion. Room had some damp inside on walls ect

Hotel location excellent with free parking. Didn't use the restaurant so unable to comment. Room was clean as was bath room area. However flies in room and in bar area couldn't relax and enjoy the trip. Hotel seemed a little run down. Staff were polite and very courteous.

Lovely staff

Comfortable and clean, would stay again! Friendly staff and great location.