메리어트 캔자스 시티 쇼니의 페어필드 인 & 스위트(Fairfield Inn & Suites Kansas City Shawnee)

The staff provided excellent service and was very professional.

The staff was sincerely friendly at check in, and made sure we had everything we needed before we even got to the room.

Our stay was fine. Nothing special. I’m convinced there may be some mold somewhere on the first floor as there was stains on the ceiling tiles.

No one was at the front desk for 15 minutes after we arrived to check in. When I called the number listed on desk sign I got an answering machine. Elevator did not work, ice and soda machines inop and a/c in one of the rooms I had booked did not work

Great place to stay. Room was clean. Breakfast was good too.

There were still renovations going on. The staff seemed a bit uneducated. The shower leaked all over the floor. Parking was terrible. The pool area had towels just thrown onto the floor. Waffle iron was broken. Two apples in the bunch were rotting. My pillows smelled rancid.

Absolutely horrible service. Our party waited over and hour to check in because there was no staff on site. When we returned 3 hours later to check in, there still wasn’t any staff to check us in. We called a service number to finally have a non-employee check us in.

Interesting. We arrived around 4:00 in the afternoon and waiting for over 45 min to be checked in but NOBODY ever came!! We called the hotel number and looked all around the hotel, including outside, but not one single employee was found. We eventually had to leave to get to a softball game. There were about 20 other guests looking so someone as well. Needless to say, we will never return.

I had a lady check me in that was brand new and no one around to help her. She was having a hard time checking me in because I had prepaid thru *******. Also, there was no caffeinated coffee in the room or at breakfast. Need more staff.