햄프턴 인 프리포트(Hampton Inn Freeport)

Beds were very comfortable. Good shower pressure. Elevators were scarey and uneven

First impressions are important. My room was in the fifth floor. The elevator was not working. An employee had to reset it so I could go up to my room. The rest of the time I used the stairs, not wanting to be stuck. The doors were very loud when guests on my floor went in or out of their room. My room was nice, clean, fairly quiet because I was almost at the end of the hall. The bed was comfortable. I loved the eight of the blanket. I could not figure out the TV so I ended up watching what I wanted to in my phone. Also, the plug by the bed didn’t work. Fortunately, I brought an extension cord for my phone & watch charger. The shower worked perfectly.

We got here and they didn’t have our reservation that was booked through *******. They were very helpful in correcting this. They had a room available and corrected the billing. The people at the front desk were very pleasant and recommended places to eat within walking distance.

Very clean and comfortable. Check in was fast. Parking across the street was convenient Breakfast includes fresh waffles and eggs.

The number one important thing for me is the staff!! All the staff I interacted with were friendly and warm. Exactly what I needed after 14 hours of driving one Interstates that are all under construction. I will be staying here again!

The air conditioning dripped all night. The carpet/floor was wet made my socks wet. I didn’t see the wet carpet. The attached room was noisy and I could here phone conversations. I was expecting better.

The two things that were not okay was the elevators even though they had a sigh that said watch your step the children that I was with kept stumbling on the lip. The next thing was the pool the water was salty and I mean SALTY!!! I will never stay there again but these are things that would help during other guest stays at this location

Overall it was a good stay. Only one elevator was working and it was very slow.

Cabinets in room were loose and falling off. Breakfast was lacking toward 9:45am. No eggs, no orange juice, no yogurt.. had to ask for whatever food they had left. Only one pack n play for the entire hotel..